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Hilton
Hilton

Multinational hospitality company.

【Hilton Tokyo】Restaurant Reservations

RoleOperations
LevelEntry
LocationTokyo, Japan
WorkOn-site
TypeFull-time
Posted2 months ago
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A Restaurant Reservations is responsible for presenting and preparing high quality food to deliver an excellent staff experience while ensuring all mis-en-place is in place and surfaces are kept clean and tidy

What will I be doing?

As a Restaurant Reservations, you are responsible for presenting and preparing high quality food to deliver an excellent staff experience. A Restaurant Reservations will also be required to ensure all mis-en-place is in place and surfaces are kept clean and tidy. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Prepare and present high quality staff food within company guidelines
  • Keep working areas clean and tidy and ensure no cross contamination
  • Ensure all mis-en-place is in place for all relevant menus
  • Communicate with other departments wherever necessary and maintain good working relationships
  • Report maintenance, hygiene and hazard issues
  • Comply with hotel security, fire regulations and all health and safety and food safety legislation
  • Be environmentally aware

What are we looking for?

Restaurant Reservations serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • NVQ Level 1
  • Positive attitude
  • Good communication skills
  • Ability to work under pressure
  • Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • NVQ Level 2
  • Previous kitchen experience in similar role
  • Intermediate Basic Food Hygiene

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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About Hilton

Hilton

Hilton

Public

Hilton Worldwide Holdings Inc. is an American multinational hospitality company that manages and franchises a broad portfolio of hotels, resorts, and timeshare properties. Founded by Conrad Hilton in May 1919, the company is now led by Christopher J. Nassetta.

10,001+

Employees

Tysons

Headquarters

$26.3B

Valuation

Reviews

10 reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

3.8

Culture

4.1

Career

2.5

Management

3.0

65%

Recommend to a friend

Pros

Supportive management and team

Good benefits and pay

Positive work environment

Cons

Limited career advancement opportunities

Long hours during peak/busy seasons

Poor management and communication

Salary Ranges

60 data points

Junior/L3

Mid/L4

VP

Junior/L3 · UAT Analyst

2 reports

$96,015

total per year

Base

$83,346

Stock

-

Bonus

-

$91,015

$101,098

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge