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Group Director of People & Culture - Franchise

Hilton

Group Director of People & Culture - Franchise

Hilton

Chania, Greece

·

On-site

·

Full-time

·

3w ago

Job Requirements

The Group Director of People & Culture oversees the full HR function across all Hotelleading, managed properties, ensuring alignment with corporate strategy, brand standards, and local labor regulations. This leadership role is responsible for developing and executing HR strategies that attract, retain, and develop top talent, while nurturing a culture of excellence, accountability, and wellbeing. The position partners closely with General Managers, Corporate Directors, and the Executive Committee to implement systems and processes covering recruitment, training, performance management, compensation, and employee engagement across all hotels in the group.

Duties & Responsibilities:

· Strategic Leadership

· Develop and implement the Group HR, People & Culture strategy in alignment with the company’s operational and business objectives.

· Act as a trusted advisor to the COO and Executive Committee on organizational development, culture, and workforce planning.

· Ensure HR policies, procedures, and systems are harmonized across all properties and aligned with Hilton brand standards.

· Talent Acquisition & Development

· Lead the end-to-end recruitment and selection process for management and key hotel positions.

· Oversee onboarding programs ensuring smooth integration and strong cultural alignment.

· Design and implement training and leadership development programs (including the Hotelleading Learning Institute).

· Support succession planning and career pathing for key roles across the group.

· Performance Management

· Oversee the performance appraisal system and individual performance frameworks.

· Guide department heads in setting SMART objectives and maintaining consistent evaluation standards.

· Monitor employee engagement and retention metrics, proposing improvement initiatives.

· Employee Relations & Compliance

· Ensure compliance with Greek labor laws, collective agreements, and Hilton HR standards.

· Advise and coach management on disciplinary, grievance, and employee relations matters.

· Ensure payroll level and cost is monitored and in line with budget/goal and KPI.

· Maintain a positive and transparent work environment, promoting teamwork and respect.

· Compensation & Benefits

· Supervise payroll coordination and ensure consistency in salary structures, benefits, and incentive programs.

· Conduct periodic market benchmarking to maintain competitive compensation frameworks.

· Lead the HR team across all hotels, providing guidance and ensuring professional development.

· Manage HR reporting, KPIs, and workforce analytics to support strategic decisions.

· Support CSR, wellbeing, and diversity initiatives at group level.

Work Experience

Skills & Qualifications:

· Education: Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.

· Experience: Minimum 4+ years of progressive HR experience, with at least 1 year in a leadership role within the hospitality sector.

· Strong knowledge of Greek labor law, HR policies, and brand HR standards (Hilton or other international chains).

· Proven experience in multi property or cluster HR management.

· Excellent leadership, communication, and interpersonal skills.

· Strategic thinker with strong organizational and problem solving abilities.

· Fluency in Greek and English (spoken and written)

· High integrity, emotional intelligence, and a people-first mindset.

Position Summary

The Group Director of People & Culture plays a pivotal role in shaping Hotelleading’s culture and people strategy. Through proactive leadership, structured systems, and a genuine passion for people, the role ensures that every employee across all hotels feels valued, supported, and inspired to deliver exceptional hospitality.

Disclaimer

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

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About Hilton

Hilton

Hilton

Public

Multinational hospitality company.

10,001+

Employees

Tysons

Headquarters

Reviews

3.8

9 reviews

Work Life Balance

3.8

Compensation

3.5

Culture

4.2

Career

3.4

Management

3.2

72%

Recommend to a Friend

Pros

Friendly and professional people/team culture

Flexible scheduling and accommodating

Good training and support

Cons

Limited PTO benefits

Management and communication issues

High medical benefits costs

Salary Ranges

69 data points

Junior/L3

Mid/L4

VP

Junior/L3 · UAT Analyst

2 reports

$96,015

total / year

Base

$83,346

Stock

-

Bonus

-

$91,015

$101,098

Interview Experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview Process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common Questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge