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Hilton
Hilton

Multinational hospitality company.

Housekeeper/General Cleaner - Hilton Hawaiian Village Waikiki Beach Resort

RoleRetail
LevelMid Level
LocationHonolulu, Hawaii, United States
WorkOn-site
TypeFull-time
Posted1 month ago
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Required skills

Azure

Hilton Hawaiian Village is hiring for Housekeeper-General Cleaner to join the housekeeping team. Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. Our guests have access to the Duke Kahanamoku Beach & Lagoon, the world-famous stretch of pristine white sands and azure waters, as well as five sparkling pools, which include a 10,000-square-foot Super Pool and the multi-layered Paradise Pool, featuring dramatic waterfalls and one of the only water slides in Waikiki. The property has 2,860 rooms and also features 17 food and beverage outlets as well as 156k+ sq. ft. of indoor and outdoor banquet space!

Classification: Full-Time

Shifts: Full availability, must be able to work morning, evening, overnight, weekends and holidays

The hourly rate for this role is: $26.36-$32.95

What will I be doing?

As a General Cleaner you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Cleans and maintains all hotel public areas (i.e. lobby, restrooms, hallways, stairwells, elevators, etc.) to meet established cleanliness and quality standards.
  • Cleans bathrooms (sinks, urinals, etc.), dusts furniture and pictures, vacuums, sweeps and mops floors, empties carts of soiled linen and disposes trash, removes spots, insects and debris, polishes fixtures, and cleans ashtrays.
  • Delivers items to room/suite attendants upon request and assists in cleaning guest rooms/suites as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality
  • We're passionate about delivering exceptional guest experiences.
  • Integrity
  • We do the right thing, all the time.
  • Leadership
  • We're leaders in our industry and in our communities.
  • Teamwork
  • We're team players in everything we do.
  • Ownership
  • We're the owners of our actions and decisions.
  • Now
  • We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits– Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

  • Access to your pay when you need it through Daily Pay
  • Health insurance
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program
  • Best-in-Class Paid Time Off (PTO)
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt Free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Please note, benefits may vary depending on the classification and union status of the position

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About Hilton

Hilton

Hilton

Public

Hilton Worldwide Holdings Inc. is an American multinational hospitality company that manages and franchises a broad portfolio of hotels, resorts, and timeshare properties. Founded by Conrad Hilton in May 1919, the company is now led by Christopher J. Nassetta.

10,001+

Employees

Tysons

Headquarters

$26.3B

Valuation

Reviews

10 reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

3.8

Culture

4.1

Career

2.5

Management

3.0

65%

Recommend to a friend

Pros

Supportive management and team

Good benefits and pay

Positive work environment

Cons

Limited career advancement opportunities

Long hours during peak/busy seasons

Poor management and communication

Salary Ranges

60 data points

Mid/L4

Senior/L5

Mid/L4 · Manager Quality Engineering SDET

2 reports

$162,000

total per year

Base

$124,982

Stock

-

Bonus

-

$162,000

$162,000

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Experience

Positive 25%

Neutral 25%

Negative 50%

Interview process

1

Application Review

2

HR Screen/Video Assessment

3

Hiring Manager Interview

4

Final Interview/Panel

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Role-Specific Knowledge