Hilton
Hilton

【Gajoen Tokyo】ハウスキーピング

RoleServices
LevelMid Level
LocationTokyo, Japan
WorkOn-site
TypeFull-time
Posted2 weeks ago
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About the role

【募集】ハウスキーピング

客室およびパブリックエリアの清掃品質を維持・向上するため、ハウスキーピング業務全体の管理・監督をご担当いただきます。

主な業務内容

  • 客室および館内の清掃状況のチェック・品質管理

  • ハウスキーピングスタッフの指導・教育・業務指示

  • 清掃用品・リネン類の在庫管理および発注

  • 客室のステータス管理およびフロントとの連携

  • 衛生・安全基準の遵守および改善活動

  • クレーム対応およびサービス品質の向上

  • ブランドスタンダードに基づいた客室環境の維持

Key Responsibilities

  • Inspect and ensure the cleanliness and quality of guest rooms and public areas

  • Supervise, train, and assign tasks to housekeeping staff

  • Monitor inventory levels of cleaning supplies and linens, and handle ordering

  • Manage room status and coordinate with the Front Office

  • Ensure compliance with hygiene and safety standards and drive continuous improvements

  • Handle guest complaints and enhance service quality

  • Maintain guest room standards in accordance with brand guidelines

!|!!!

応募資格

  • ホテルでのハウスキーピング経験歓迎

  • 衛生管理に関する基本的な知識

  • 英語での基本的なコミュニケーション能力

  • 細部まで注意を払える方

Qualifications

  • Previous experience in hotel housekeeping is preferred

  • Basic knowledge of hygiene and sanitation standards

  • Basic communication skills in English

  • Strong attention to detail

!|!!!

応募資格

  • ホテルでのハウスキーピング経験歓迎

  • 衛生管理に関する基本的な知識

  • 英語での基本的なコミュニケーション能力

  • 細部まで注意を払える方

Qualifications

  • Previous experience in hotel housekeeping is preferred

  • Basic knowledge of hygiene and sanitation standards

  • Basic communication skills in English

  • Strong attention to detail

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Required skills

Housekeeping

Supervision

Quality control

Inventory management

Guest service

About Hilton

Tokyo

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