Hilton
Hilton

【Gajoen Tokyo】ベルスタッフ

RoleOperations
LevelEntry
LocationTokyo, Japan
WorkOn-site
TypeFull-time
Posted2 weeks ago
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About the role

【募集】ベルスタッフ

ホテルのエントランスおよびロビーにて、お客様のお出迎えからご滞在中のサポートまで幅広くご担当いただきます。

主な業務内容

  • お客様のお出迎え・お見送り
  • お荷物の搬送および客室へのご案内
  • 客室や館内施設のご案内
  • タクシーや配送手配などのサポート業務
  • ロビー周辺の整備・管理
  • 他部門(フロント・コンシェルジュ等)との連携
  • ブランドスタンダードに基づいたサービス提供

Key Responsibilities

  • Greet and escort guests upon arrival and departure

  • Assist with luggage handling and escort guests to their rooms

  • Provide information about guest rooms and hotel facilities

  • Assist with arranging taxis and delivery services

  • Maintain and manage the lobby area

  • Coordinate with other departments (Front Office, Concierge, etc.)

  • Deliver services in accordance with brand standards

!|!!!

応募資格

  • 接客業の経験(業界不問)
  • コミュニケーション能力の高い方
  • 立ち仕事および荷物運搬が可能な方
  • ホテルでの勤務経験歓迎
  • 英語での接客対応が可能な方(その他言語も歓迎)
  • シフト勤務(早朝・夜間含む)が可能な方
  • ホスピタリティ精神をお持ちの方
  • 明るく丁寧な対応ができる方

Qualifications

  • Experience in customer service (any industry)
  • Strong communication skills
  • Ability to stand for extended periods and handle luggage
  • Previous experience in a hotel environment is preferred
  • Ability to provide guest service in English (additional languages are a plus)
  • Availability to work shifts, including early morning and night shifts
  • Strong sense of hospitality
  • Positive attitude with a courteous and professional demeanor

!|!!!

応募資格

  • 接客業の経験(業界不問)
  • コミュニケーション能力の高い方
  • 立ち仕事および荷物運搬が可能な方
  • ホテルでの勤務経験歓迎
  • 英語での接客対応が可能な方(その他言語も歓迎)
  • シフト勤務(早朝・夜間含む)が可能な方
  • ホスピタリティ精神をお持ちの方
  • 明るく丁寧な対応ができる方

Qualifications

  • Experience in customer service (any industry)
  • Strong communication skills
  • Ability to stand for extended periods and handle luggage
  • Previous experience in a hotel environment is preferred
  • Ability to provide guest service in English (additional languages are a plus)
  • Availability to work shifts, including early morning and night shifts
  • Strong sense of hospitality
  • Positive attitude with a courteous and professional demeanor

!|!Full-time!|!Full-time!|!LXR by Hilton!|!LXR by Hilton!|!!|!!|!!|!!|!Banquets!|!Banquets!|!false!|!2373589!|!2373589!|!true!|!2373589!|!false!|!Submission for the position\: 【Gajoen Tokyo】ベルスタッフ - (Job Number\: HOT0CKL8)!|!false!|!2373589!|!false!|!true!$!ftlerrors!|!!|!desc Requisition.size!|!1!|!desc Requisition.nb Elements!|!1!|!desc Requisition.is Empty!|!false!|!desc Requisition.has Elements!|!true!|!p Session Timeout!|!0!|!p Session Warning!|!0!|!p Beacon Beat!|!0!|!focus OnField!|!!|!csrftoken!|!v Cd8JaFGL1OI8VURtyQDr Gkzn ZrbF2h AxQJ7UxOZu Hk=!|!empty List Token!|!!|!is List Empty!|!false!|!list Count!|!!|!display Callout InLegend!|!true!|!add This Required!|!false!|!jobboard List Page Title!|!!|!common Description For Add This!|!!|!already Applied Column Displayed!|!false!|!display Draft!|!!|!displaymessage!|!false!|!initial History Page!|!1!|!restore Initial History OnRefresh!|!false!|!application Candidate No!|!!|!callout Page Displayed!|!true!|!description Loggin Mandatory!|!false!|!display AsMain Header!|!false!|!display Listings Per Page!|!false!|!display Urgent Need!|!!|!is Applicant User!|!true!|!jobs Per Page Caption!|!Job {0} out of {1}!|!list Empty IsApplicant User!|!true!|!list Labels!|!!|!list Locales!|!!|!requisitionno!|!2373589!|!interface IdFor Time Zone!|!requisition Description Interface!|!is Job Cart Action Displayed!|!true!|!open Desc From!|!default!|!serialized Criteria!|!!|!sortby!|!11!$!requisition Description Interface!|!!|!!|!!|!!|!

Required skills

Bell service

Guest assistance

Luggage handling

Communication

Lobby support

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