
Hilton
Guest Relations Manager
RoleServices
LevelManager
LocationWoking, United Kingdom
WorkOn-site
TypeFull-time
Posted1 month ago
About the role
Meet, greet and direct Guests who enter the lobby area. Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner. Serve as a point of co...
Required skills
Guest relations
Conflict resolution
Service recovery
Leadership
About Hilton
Woking
Headquarters