Hilton
Hilton

Guest Relations Manager

RoleServices
LevelManager
LocationWoking, United Kingdom
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

Meet, greet and direct Guests who enter the lobby area. Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner. Serve as a point of co...

Required skills

Guest relations

Conflict resolution

Service recovery

Leadership

About Hilton

Woking

Headquarters