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#1 Best Company in the US 2025

According to 100 Best Companies to Work ®!

We are seeking a positive and dedicated Banquet Captain who will oversee the set-up and clean-up of food and beverage during banquet functions. This role will be responsible for ensuring that events are properly staffed and the highest level of service is delivered, in the hotel's continuing effort to deliver outstanding guest service. Leadership and banquet experience are essential to the success of this role. This is a part-time position with variable hours due to business needs. It requires weekend and holiday availability. Applicants must be able to perform some heavy lifting with or without reasonable accommodations. Pay ranges from $14.81 - 30 (pay based on earnings from gratuity).

Join us to be part of a vibrant team where your management expertise will create memorable experiences for our guests! We value energetic leaders who are passionate about hospitality, dedicated to excellence in food service, and eager to develop their careers in a dynamic environment. All positions are paid roles that contribute directly to our commitment to outstanding guest satisfaction!

Responsibilities:

• Supervise restaurant staff during shifts, ensuring smooth service flow and adherence to company standards in food presentation, customer interaction, and cleanliness.
• Coordinate banquet setups, manage event timelines, and oversee catering operations to deliver flawless event execution.
• Train new team members on food handling, POS systems, and customer service protocols to foster a skilled and motivated workforce.
• Monitor inventory levels for food, beverages, and supplies; implement control measures to minimize waste and optimize stock management.
• Handle cash transactions accurately, including cash handling procedures and POS operations, ensuring financial integrity at all times.
• Enforce food safety standards in compliance with health regulations; oversee proper food preparation, storage, and sanitation practices.
• Assist with shift management by scheduling staff efficiently, resolving customer concerns promptly, and maintaining a positive team environment.

Skills:

• Proven experience in food service management within casual dining or fine dining environments; banquet experience is highly desirable.
• Strong leadership skills with experience supervising teams in fast-paced settings; capable of training and developing staff effectively.
• Proficiency with POS systems and a solid understanding of cash handling procedures.
• Knowledge of inventory control techniques and food safety regulations; ability to manage kitchen operations efficiently.
• Excellent customer service skills with a friendly demeanor; adept at resolving guest issues diplomatically.
• Ability to manage multiple priorities simultaneously while maintaining attention to detail in a hospitality setting.

What benefits will I receive:

Depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits, such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days, you may enroll in Hilton Worldwide's Health & Welfare benefit plan,s which includes life insurance. Additional voluntary benefits include long-term disability, flexible spending accounts, accidental death and dismemberment, legal plans, voluntary medical benefits, and employee stock purchase, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States.

What will it be like to work for Hilton?

Double Tree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet, the experience is far from cookie-cutter. The hotels are interesting, unique properties in great locations and serve as the antidote to impersonal vacations, meetings and events. Our guests stay with us because they know they'll enjoy an experience they truly value at a competitive price. At Double Tree by Hilton, we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travel's challenges and the beginning of a restful stay.

Double Tree by Hilton is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com.

If you appreciate the little things and enjoy creating exceptional experiences, you may be just the person we are looking for to work as a Team Member with Double Tree by Hilton.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality

• We're passionate about delivering exceptional guest experiences.

I Integrity

• We do the right thing, all the time.

L Leadership

• We're leaders in our industry and in our communities.

T Teamwork

• We're team players in everything we do.

O Ownership

• We're the owners of our actions and decisions.

N Now

• We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

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