About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

We're looking for a highly organized and proactive Administrative Assistant to be the operational backbone of our New York office while providing critical support to our EMEA teams in London and Paris. This role sits at the intersection of office operations, event execution, and employee experience — making it ideal for someone who thrives in a fast-paced, global environment and takes pride in keeping things running smoothly.

Core Responsibilities

NYC Office Management

• Serve as the primary point of contact for all day-to-day office operations in New York
• Manage vendor relationships, facilities, supplies, and office services to ensure a well-functioning workspace
• Coordinate with building management on maintenance, security, and space needs
• Own office orientation for new NYC hires
• Proactively identify and resolve operational issues before they become disruptions

EMEA Office Management Support

• Provide remote coordination support for offices in London and Paris, serving as a reliable point of contact for cross-regional operational needs
• Support EMEA office with vendor relations, supply procurement, and facilities coordination
• Coordinate the EMEA Quarterly Business Review (QBR), including logistics, venue or virtual setup, vendor management, and communications
• Help drive consistency in office operations and processes across EMEA locations
• Act as a culture connector — ensuring EMEA employees feel engaged and supported from afar

Events — NYC (Customer & Candidate)

• Plan and execute customer-facing events in New York, from intimate dinners to larger hosted gatherings, ensuring a polished and on-brand experience
• Coordinate candidate experience events, including recruiting receptions, office tours, and hiring-related programming
• Partner with Sales, Marketing, Recruiting, and People teams to align events with business goals

People, Culture & Employee Experience (NYC + EMEA)

• Champion employee experience initiatives across New York, London, and Paris
• Coordinate team events, celebrations, recognition moments, and culture programming across regions
• Support onboarding experiences that help new hires feel welcomed and connected from day one
• Partner with the People team on engagement surveys, office perks, and regional culture initiatives

E-Verify Statement

Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
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