HCL Technologies
HCL Technologies

Senior Group Technical Architect

RoleEngineering
LevelSenior
LocationGautam Buddha Nagar, India
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

Job Summary

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS

Skills & Experience:

  • 15+ years of experience in SAP CS/PM

  • Experience in 1–2 end-to-end implementations or support projects

  • Strong SAP CS /Plant maintenance, S/4HANA Service expertise

  • Strong knowledge of CS-SD integration

  • Hands-on experience in:
    installed Base & Equipment Management, Serialization, Warranty
    Service Contracts & Entitlements (AMC, SLA-based services)
    Field Service Management (planning, scheduling, mobility, spare parts)
    Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

  • Experience in testing (SIT/UAT), defect resolution, and go-live support

  • Strong client-facing and requirement gathering skills

Soft Skills:

Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies"

Key Responsibilities

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS

Skills & Experience:

  • 15+ years of experience in SAP CS/PM

  • Experience in 1–2 end-to-end implementations or support projects

  • Strong SAP CS /Plant maintenance, S/4HANA Service expertise

  • Strong knowledge of CS-SD integration

  • Hands-on experience in:
    installed Base & Equipment Management, Serialization, Warranty
    Service Contracts & Entitlements (AMC, SLA-based services)
    Field Service Management (planning, scheduling, mobility, spare parts)
    Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

  • Experience in testing (SIT/UAT), defect resolution, and go-live support

  • Strong client-facing and requirement gathering skills

Soft Skills:

Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies"

Skill Requirements

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS

Skills & Experience:

  • 15+ years of experience in SAP CS/PM

  • Experience in 1–2 end-to-end implementations or support projects

  • Strong SAP CS /Plant maintenance, S/4HANA Service expertise

  • Strong knowledge of CS-SD integration

  • Hands-on experience in:
    installed Base & Equipment Management, Serialization, Warranty
    Service Contracts & Entitlements (AMC, SLA-based services)
    Field Service Management (planning, scheduling, mobility, spare parts)
    Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

  • Experience in testing (SIT/UAT), defect resolution, and go-live support

  • Strong client-facing and requirement gathering skills

Soft Skills:

Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies"

Other Requirements

"Lead end-to-end Customer Service/Plant maintenance & Support operations covering strategy, installed base, service delivery, and continuous improvement aligned with SAP S/4HANA Service/CS

Skills & Experience:

  • 15+ years of experience in SAP CS/PM

  • Experience in 1–2 end-to-end implementations or support projects

  • Strong SAP CS /Plant maintenance, S/4HANA Service expertise

  • Strong knowledge of CS-SD integration

  • Hands-on experience in:
    installed Base & Equipment Management, Serialization, Warranty
    Service Contracts & Entitlements (AMC, SLA-based services)
    Field Service Management (planning, scheduling, mobility, spare parts)
    Cross-module integration (SD, MM, FI, CRM/CX, FSM tools)

  • Experience in testing (SIT/UAT), defect resolution, and go-live support

  • Strong client-facing and requirement gathering skills

Soft Skills:

Strong consulting and communication skills
Experience in client-facing roles and workshops
Ability to handle cross-functional dependencies"

Benefits and perks

Learning Budget

Required skills

Technical leadership

System design

Troubleshooting

About HCL Technologies

Gautam Buddha Nagar

Headquarters