Facility Engineer GIT

Job Summary

To ensure uptime and usability of desktop/laptop and LAN services through provision| maintenance and issue resolution activities for the assigned geography/ies

Key Responsibilities

1. To Coordinate With The Vendor / Supplier For Remedy Ticket / Call Resolution

2. To Ensure 100% Accuracy And Updations Of All The It Assets Management Or Tracker Eg. Goods Received Note| Vendor Follow Up Etc.

3. To Ensure All The It End Users Calls Are Closed As Per Slas Remotely Eg. Troubleshooting Etc.

4. To Ensure Policy Compliance Including New Or Changed And Checks As Per Agreed Standards. Eg. Antivirus| Patch Management| License Etc.

5. To Procure| Provision/De-Provision And Ensure Deployment Of Hardware And Software At Entry| Exit And Movement Within The Sla Norms

Skill Requirements

Other Requirements