Trainee

Job Summary

To manage orders, update task statuses, and monitor transactions to meet SLAs while ensuring high process quality.

Key Responsibilities

1. Address Customer Inquiries And Issues Via Email Or Chat, Providing Timely And Effective Resolutions.
2. Perform Data Entry, Maintain Databases, And Ensure Data Accuracy And Integrity.
3. Ensure All Transactions Are Completed Within The Agreed Service Level Agreements (Slas) And Maintain Process Quality Standards.

Skill Requirements

Other Requirements