
Track Manager (Tools & Automation)
About the role
Job Summary
Perform a consulting / Technical role with leadership in both business and application development in order to drive best in class technology solutions. Act as a subject matter expert providing the vision and strategy for functional application domain architecture Develop in-depth assessments which validate specific technology and architecture directions as appropriate for business solutions Act as the subject matter expert for the functional domain to address application integration and infrastructure framework related questions Coordinate with other architects and technical SMEs to drive best practices and overall architectural consistency. Work with vendors to understand emerging technologies, technical and functional roadmaps, and applicability to the environment Define alert thresholds, priority, event correlation and configuring with respect to application. Enabling and configuring auto-ticketing application and infrastructure. Good knowledge on integration with ITSM tools. -Attend meetings with customers to review status of open or escalated issues, and you will provide status as needed. -Self-starter who is motivated by success and can manage time effectively. -Will be required to work outside normal business hours and on weekends as required.
Key Responsibilities
- MOOGSOFT – JOB DESCRIPTION\\r\\n\\r\\n Requirements
- Previous experience providing technical support and Consulting for Moogsoft or similar tool. \\r\\n\\r\\n Summary – \\r\\n Perform a consulting / Technical role with leadership in both business and application development in order to drive best in class technology solutions. \\r\\n Act as a subject matter expert providing the vision and strategy for functional application domain architecture\\r\\n Develop in-depth assessments which validate specific technology and architecture directions as appropriate for business solutions\\r\\n Act as the subject matter expert for the functional domain to address application integration and infrastructure framework related questions\\r\\n Coordinate with other architects and technical SMEs to drive best practices and overall architectural consistency.\\r\\n Work with vendors to understand emerging technologies, technical and functional roadmaps, and applicability to the environment\\r\\n Define alert thresholds, priority, event correlation and configuring with respect to application.\\r\\n Enabling and configuring auto-ticketing application and infrastructure.\\r\\n Good knowledge on integration with ITSM tools.\\r\\n \\r\\n\\r\\n-Attend meetings with customers to review status of open or escalated issues, and you will provide status as needed.\\r\\n-Self-starter who is motivated by success and can manage time effectively.\\r\\n-Will be required to work outside normal business hours and on weekends as required.\\r\\n\\r\\n\\r\\n Requirements - 8+ year experience in tools/infrastructure domain\\r\\n-Solid scripting skills (e.g., Python, PowerShell, Shell script, Perl script)\\r\\n-Previous work on event management tools like Splunk, True sight and Netcool is preferable\\r\\n-RabbitMQ, Apache tomcat, Mysql and elastic search knowledge is preferable\\r\\n-Strong working knowledge of elementary tools and ITSM tools along with CMDB\\r\\n-Good understanding of alarm point notification tools as x Matters and pager duty and dashboards like Grafana\\r\\n-Continuous Integration/Delivery/Deployment \\r\\n-Sound knowledge and experience in creating HLDs and LLDs\\r\\n-Experience with security best practices in server configuration, tool development, and access controls\\r\\n-Development/Testing background would be an added advantage\\r\\n
Skill Requirements
8+ year experience in tools/infrastructure domain -Solid scripting skills (e.g., Python, PowerShell, Shell script, Perl script) -Previous work on event management tools like Splunk, True sight and Netcool is preferable -RabbitMQ, Apache tomcat, Mysql and elastic search knowledge is preferable -Strong working knowledge of elementary tools and ITSM tools along with CMDB -Good understanding of alarm point notification tools as x Matters and pager duty and dashboards like Grafana -Continuous Integration/Delivery/Deployment -Sound knowledge and experience in creating HLDs and LLDs -Experience with security best practices in server configuration, tool development, and access controls -Development/Testing background would be an added advantage
Other Requirements
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Benefits and perks
•Learning Budget
Required skills
Moogsoft
ITSM
Event correlation
Auto-ticketing
Monitoring
Technical consulting
About HCL Technologies
Noida
Headquarters