HCL Technologies
HCL Technologies

Salesforce Apex Senior Technical Lead - Lightning framework and administration

RoleEngineering
LevelSenior
LocationChennai, India
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

Job Summary

Job Description – Salesforce Data Cloud Consultant / Developer Role: Salesforce Data Cloud Consultant Experience: 4–8 Years

Location: Job Description – Salesforce Data Cloud Consultant / Developer Role: Salesforce Data Cloud Consultant Experience: 4–10 Years
Location: Offshore
Employment Type: Full-Time

--- Job Summary

We are seeking a skilled Salesforce Data Cloud Consultant to design, implement, and optimize data-driven customer engagement solutions. The candidate will work across Salesforce ecosystem components (Sales, Service, Marketing Cloud) to deliver** unified customer profiles, segmentation, and activation use cases** leveraging Data Cloud capabilities.

--- Key Responsibilities

  • Design and implement Customer 360 solutions using Salesforce Data Cloud

  • Perform data ingestion from multiple sources (CRM, external systems, APIs)

  • Configure and manage data modeling (DMOs, DLOs) and transformation processes

  • Implement identity resolution and unified customer profiles

  • Build audience segmentation and activation strategies for downstream systems (SFMC, CRM)

  • Develop and manage calculated insights and data-driven analytics

  • Integrate Data Cloud with Marketing Cloud, CRM, and external platforms

  • Ensure data governance, quality, and security compliance

  • Collaborate with business stakeholders for requirement gathering and solution design

  • Support campaign enablement, personalization, and customer journeys

  • Optimize data pipelines and troubleshoot performance issues

--- Required Skills

  • Strong experience in Salesforce Data Cloud / Customer Data Platform (CDP)

  • Hands-on expertise in:

  • Data ingestion & transformation

  • Identity resolution

  • Segmentation & activation

  • Experience with:

  • Salesforce CRM (Sales/Service Cloud)

  • Salesforce Marketing Cloud (preferred)

  • Solid knowledge of:

  • SQL, APIs, and data integration patterns

  • Data modeling and data architecture

  • Understanding of customer data platforms and marketing use cases

  • Experience working in Agile environments

--- Preferred Skills

  • Salesforce certifications:
  • Salesforce Data Cloud Consultant

Experience in:

  • Customer 360 implementation

  • Campaign orchestration and personalization

  • Data governance frameworks

  • Exposure to tools like:

  • Tableau / Analytics / Data Visualization

  • Prior experience in insurance, healthcare, or BFSI domain (useful for Guardian context)

--- Soft Skills

  • Strong stakeholder communication and consulting mindset

  • Ability to translate business requirements into technical solutions

  • Problem-solving and analytical thinking

  • Experience working with cross-functional teams

--- ## Key Responsibilities

Job Description – Salesforce Data Cloud Consultant / Developer Role: Salesforce Data Cloud Consultant Experience: 4–8 Years

Location: Job Description – Salesforce Data Cloud Consultant / Developer Role: Salesforce Data Cloud Consultant Experience: 4–10 Years
Location: Offshore
Employment Type: Full-Time

--- Job Summary

We are seeking a skilled Salesforce Data Cloud Consultant to design, implement, and optimize data-driven customer engagement solutions. The candidate will work across Salesforce ecosystem components (Sales, Service, Marketing Cloud) to deliver** unified customer profiles, segmentation, and activation use cases** leveraging Data Cloud capabilities.

--- Key Responsibilities

  • Design and implement Customer 360 solutions using Salesforce Data Cloud

  • Perform data ingestion from multiple sources (CRM, external systems, APIs)

  • Configure and manage data modeling (DMOs, DLOs) and transformation processes

  • Implement identity resolution and unified customer profiles

  • Build audience segmentation and activation strategies for downstream systems (SFMC, CRM)

  • Develop and manage calculated insights and data-driven analytics

  • Integrate Data Cloud with Marketing Cloud, CRM, and external platforms

  • Ensure data governance, quality, and security compliance

  • Collaborate with business stakeholders for requirement gathering and solution design

  • Support campaign enablement, personalization, and customer journeys

  • Optimize data pipelines and troubleshoot performance issues

--- Required Skills

  • Strong experience in Salesforce Data Cloud / Customer Data Platform (CDP)

  • Hands-on expertise in:

  • Data ingestion & transformation

  • Identity resolution

  • Segmentation & activation

  • Experience with:

  • Salesforce CRM (Sales/Service Cloud)

  • Salesforce Marketing Cloud (preferred)

  • Solid knowledge of:

  • SQL, APIs, and data integration patterns

  • Data modeling and data architecture

  • Understanding of customer data platforms and marketing use cases

  • Experience working in Agile environments

--- Preferred Skills

  • Salesforce certifications:
  • Salesforce Data Cloud Consultant

Experience in:

  • Customer 360 implementation

  • Campaign orchestration and personalization

  • Data governance frameworks

  • Exposure to tools like:

  • Tableau / Analytics / Data Visualization

  • Prior experience in insurance, healthcare, or BFSI domain (useful for Guardian context)

--- Soft Skills

  • Strong stakeholder communication and consulting mindset

  • Ability to translate business requirements into technical solutions

  • Problem-solving and analytical thinking

  • Experience working with cross-functional teams

--- ## Skill Requirements

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Other Requirements

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Benefits and perks

Learning Budget

Required skills

Technical leadership

System design

Troubleshooting

About HCL Technologies

Chennai

Headquarters