Engineer - ServiceNow,JavaScript

Job Summary

Skill : Service Now

Experience: 4-6 yrs

Design, prototype, implement, test, and deploy business rules, technical solutions,

such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications

• Develop existing and custom applications within Service Now including integrations with other applications
• Hands-on experience in Service Catalog & Service Portal modules
• Create and use update sets between Service Now instances
• Design for and maintain a highly available and recoverable environment
• Document, maintain and update procedures and controls for the development & maintenance of custom applications on Service Now
• Work with various teams to fully understand business functionality and areas of improvements
• Provide support via troubleshooting, implementing bug fixes and root cause analysis Technical
• Overarching understanding of Service Now Enterprise product suite
• Fundamental understanding of the key technologies relevant to the Service Now integration solutions
• Ability to apply business concepts into a technical solution
• Experience in Service Portal development with Web portal skills, such as HTML, CSS, JS is good to have
• Experience implementing the Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB
• Ability to create reports using the standard reporting engine, plus metrics and SLAs
• Follow Service Now best practices (including scripting, security, implementation)
• Clear written and verbal communication skills Investment banking Technical
  Unix , Database

Nomura Leadership Behaviors:

Leadership Behaviors Description Element:

Exploring Insights & Vision:

Comprehensively analyze the nature of the problems we face and set our focus toward the future vision

Key Responsibilities

Skill : Service Now

Experience: 4-6 yrs

Design, prototype, implement, test, and deploy business rules, technical solutions,

such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications

• Develop existing and custom applications within Service Now including integrations with other applications
• Hands-on experience in Service Catalog & Service Portal modules
• Create and use update sets between Service Now instances
• Design for and maintain a highly available and recoverable environment
• Document, maintain and update procedures and controls for the development & maintenance of custom applications on Service Now
• Work with various teams to fully understand business functionality and areas of improvements
• Provide support via troubleshooting, implementing bug fixes and root cause analysis Technical
• Overarching understanding of Service Now Enterprise product suite
• Fundamental understanding of the key technologies relevant to the Service Now integration solutions
• Ability to apply business concepts into a technical solution
• Experience in Service Portal development with Web portal skills, such as HTML, CSS, JS is good to have
• Experience implementing the Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB
• Ability to create reports using the standard reporting engine, plus metrics and SLAs
• Follow Service Now best practices (including scripting, security, implementation)
• Clear written and verbal communication skills Investment banking Technical
  Unix , Database

Nomura Leadership Behaviors:

Leadership Behaviors Description Element:

Exploring Insights & Vision:

Comprehensively analyze the nature of the problems we face and set our focus toward the future vision

Skill Requirements

Skill : Service Now

Experience: 4-6 yrs

Design, prototype, implement, test, and deploy business rules, technical solutions,

such as client scripts, UI pages/actions/policies, scheduled job, import sets and transform maps, ACLs and notifications

• Develop existing and custom applications within Service Now including integrations with other applications
• Hands-on experience in Service Catalog & Service Portal modules
• Create and use update sets between Service Now instances
• Design for and maintain a highly available and recoverable environment
• Document, maintain and update procedures and controls for the development & maintenance of custom applications on Service Now
• Work with various teams to fully understand business functionality and areas of improvements
• Provide support via troubleshooting, implementing bug fixes and root cause analysis Technical
• Overarching understanding of Service Now Enterprise product suite
• Fundamental understanding of the key technologies relevant to the Service Now integration solutions
• Ability to apply business concepts into a technical solution
• Experience in Service Portal development with Web portal skills, such as HTML, CSS, JS is good to have
• Experience implementing the Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB
• Ability to create reports using the standard reporting engine, plus metrics and SLAs
• Follow Service Now best practices (including scripting, security, implementation)
• Clear written and verbal communication skills Investment banking Technical
  Unix , Database

Nomura Leadership Behaviors:

Leadership Behaviors Description Element:

Exploring Insights & Vision:

Comprehensively analyze the nature of the problems we face and set our focus toward the future vision

Other Requirements

1. Servicenow Certified System Administrator (Optional But Valuable)