Sr Administrator (Support & Operations)
About the role
Job Summary
Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)
1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration
2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting
3.Perform device hardening and baseline policy implementation as per target tenant standards
4.Support Azure AD Join / Hybrid Join and domain-related configurations
5.Ensure endpoint readiness and compliance prior to migration waves
6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)
7.Support user profile management and local/roaming profile issues
8.Validate and deploy security policies, Bit Locker, and endpoint protection settings
9.Assist in Active Directory clean-up and synchronization readiness
10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues
11.Work closely with Intune / SCCM teams for device configuration and policy deployment
12.Support software packaging, deployment, and updates for migration readiness
13.Investigate performance issues on endpoints affecting migration tools and apps
14.Coordinate with migration SME and Deskside teams for issue resolution
15.Maintain system health checks and reporting dashboards
16.Document GPO changes, configurations, and troubleshooting steps
17.Support cutover activities and hypercare phase for Windows-related issues
18.Ensure compliance with organizational security and IT policies
19.Participate in migration war-room calls and provide status updates
Key Responsibilities
Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)
1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration
2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting
3.Perform device hardening and baseline policy implementation as per target tenant standards
4.Support Azure AD Join / Hybrid Join and domain-related configurations
5.Ensure endpoint readiness and compliance prior to migration waves
6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)
7.Support user profile management and local/roaming profile issues
8.Validate and deploy security policies, Bit Locker, and endpoint protection settings
9.Assist in Active Directory clean-up and synchronization readiness
10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues
11.Work closely with Intune / SCCM teams for device configuration and policy deployment
12.Support software packaging, deployment, and updates for migration readiness
13.Investigate performance issues on endpoints affecting migration tools and apps
14.Coordinate with migration SME and Deskside teams for issue resolution
15.Maintain system health checks and reporting dashboards
16.Document GPO changes, configurations, and troubleshooting steps
17.Support cutover activities and hypercare phase for Windows-related issues
18.Ensure compliance with organizational security and IT policies
19.Participate in migration war-room calls and provide status updates
Skill Requirements
Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)
1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration
2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting
3.Perform device hardening and baseline policy implementation as per target tenant standards
4.Support Azure AD Join / Hybrid Join and domain-related configurations
5.Ensure endpoint readiness and compliance prior to migration waves
6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)
7.Support user profile management and local/roaming profile issues
8.Validate and deploy security policies, Bit Locker, and endpoint protection settings
9.Assist in Active Directory clean-up and synchronization readiness
10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues
11.Work closely with Intune / SCCM teams for device configuration and policy deployment
12.Support software packaging, deployment, and updates for migration readiness
13.Investigate performance issues on endpoints affecting migration tools and apps
14.Coordinate with migration SME and Deskside teams for issue resolution
15.Maintain system health checks and reporting dashboards
16.Document GPO changes, configurations, and troubleshooting steps
17.Support cutover activities and hypercare phase for Windows-related issues
18.Ensure compliance with organizational security and IT policies
19.Participate in migration war-room calls and provide status updates
Other Requirements
Job Title: L2 Windows / GPO Engineer – M365 Migration (Offshore – Chennai)
1.Provide L2 support for Windows environment during Microsoft 365 (Teams T2T) migration
2.Manage and support Group Policy Objects (GPO) configuration and troubleshooting
3.Perform device hardening and baseline policy implementation as per target tenant standards
4.Support Azure AD Join / Hybrid Join and domain-related configurations
5.Ensure endpoint readiness and compliance prior to migration waves
6.Troubleshoot Windows OS issues impacting migration (login, profile, connectivity)
7.Support user profile management and local/roaming profile issues
8.Validate and deploy security policies, Bit Locker, and endpoint protection settings
9.Assist in Active Directory clean-up and synchronization readiness
10.Troubleshoot network, DNS, and authentication (Kerberos/NTLM) issues
11.Work closely with Intune / SCCM teams for device configuration and policy deployment
12.Support software packaging, deployment, and updates for migration readiness
13.Investigate performance issues on endpoints affecting migration tools and apps
14.Coordinate with migration SME and Deskside teams for issue resolution
15.Maintain system health checks and reporting dashboards
16.Document GPO changes, configurations, and troubleshooting steps
17.Support cutover activities and hypercare phase for Windows-related issues
18.Ensure compliance with organizational security and IT policies
19.Participate in migration war-room calls and provide status updates
Required skills
Operations Support
Administration
Troubleshooting
About HCL Technologies
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