Solutions Head

Job Summary

The Solution Head– GenAI & Automation at HCLTech owns** enterprise GenAI solution strategy, stakeholder engagement, and architecture governance**.
The role drives CXO‑led transformation, ensuring GenAI and Automation solutions deliver business value, scalability, security, and Responsible AI compliance across clients and internal platforms.

Key Responsibilities

Strategy & Solution Ownership

• Own GenAI & Automation solution strategy, reference architectures, and roadmaps aligned to HCLTech offerings.

• Act as solution authority for large deals, strategic pursuits, and transformation programs.

Stakeholder Engagement & Influence

• Lead CXO / senior client stakeholder engagement to shape GenAI vision, use‑case prioritization, and value realization.

• Partner with HCLTech internal stakeholders (Business Heads, Delivery, Engineering, Platforms, Security, Risk, Legal, Finance) to align execution and outcomes.

• Engage with ecosystem partners (e.g., Microsoft, hyperscalers, product vendors) for joint solutioning and co‑innovation.

• Serve as the primary escalation and decision point for complex architectural, risk, or delivery challenges.

Architecture Governance

• Govern enterprise GenAI architectures including copilots, agentic workflows, RAG systems, and intelligent automation.

• Ensure adherence to HCLTech security, data privacy, Responsible AI, and compliance standards.

• Drive solution standardization, reuse, and accelerators across accounts.

Capability & Leadership

• Mentor and guide Solution Architects, Technical Architects, and delivery leaders.

• Strengthen GenAI and Automation capability maturity across HCLTech.

Skill Requirements

• Proven leadership in enterprise GenAI and Automation solutioning within IT services.

• Deep expertise in Generative AI & LLM platforms (Azure OpenAI preferred).

• Strong understanding of RAG, vector databases, agentic systems, and orchestration.

• Experience integrating AI‑led automation and RPA platforms.

• Strong CXO stakeholder management, executive communication, and decision‑making.

• Solid knowledge of cloud platforms (Azure preferred), security, and AI governance.

Other Requirements

• Strategic solution leadership

• CXO and senior stakeholder influence

• Architecture governance and risk management

• Client‑centric and outcome‑driven mindset

People leadership and mentoring