HCL Technologies
HCL Technologies

Administrator - Cisco Unified Communications

RoleNetwork
LevelMid Level
LocationNoida, India
WorkOn-site
TypeFull-time
Posted2 days ago
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About the role

Job Summary

Cisco AV devices, Digital signage boards. Teams Meeting rooms, Ribbon SBC maintenance and administration

Cisco AV devices, Digital signage boards. Teams Meeting rooms, Ribbon SBC maintenance and administration

Key Responsibilities

Cisco AV devices, Digital signage boards. Teams Meeting rooms, Ribbon SBC maintenance and administration

Skill Requirements

  1. Strong Understanding Of On-Premise Cisco Collaboration Technologies And Their Operational Functionalities.

  2. Proficiency In Troubleshooting And Resolving Technical Issues Within Cisco Collaboration Tools And Related Systems.

  3. Familiarity With Quality Assurance Processes And Regulatory Compliance In Support Operations.

  4. Excellent Communication And Interpersonal Skills To Effectively Interact With Customers And Team Members.

Other Requirements

  1. Cisco Certified Network Associate (Ccna) Collaboration Certification Is Optional But Valuable.

  2. Itil Foundation Certification Is Recommended For Best Practices In It Service Management

Required skills

Cisco collaboration

AV devices

Teams Rooms

Ribbon SBC

Troubleshooting

Communication

ITIL

QA processes

About HCL Technologies

Noida

Headquarters