Administrator - Desk Side Services, AMT Asset Management Software

Job Summary

We are looking for Senior IT supporter who will be delivering onsite IT support & services to all users of our client in Plainsboro, New Jersey. The client’s location is in Plainsboro, New Jersey The Junior IT supporter is a team player with good communication skills and with a focus on end user experience, willing to learn and share knowledge.\r\n The support is delivered both as walk-in support and on-site support upon demand, and supporters work with all assigned tasks respectively. The support is highly based on collaboration and participating in coordination and stand-ups is an obligatory part of ensuring high quality towards end-users. We work in a global environment, where tickets are handling in a global setup and there is close collaboration with Service Desk and other on-site support-teams across the globe. \r\n Principal Responsibilities\r\n- Perform the On-Site IT services and support (walk-in and on-site support) \r\n- Support the local IT infrastructure\r\n- Collaborate and engage with different business teams on IT related matters\r\n- Provide user training and on-boarding\r\n- Support meeting rooms and AV equipment\r\n- Support end-user equipment as per client’s standards\r\n

Key Responsibilities

We are looking for Senior IT supporter who will be delivering onsite IT support & services to all users of our client in Plainsboro, New Jersey. The client’s location is in Plainsboro, New Jersey The Junior IT supporter is a team player with good communication skills and with a focus on end user experience, willing to learn and share knowledge.\r\n The support is delivered both as walk-in support and on-site support upon demand, and supporters work with all assigned tasks respectively. The support is highly based on collaboration and participating in coordination and stand-ups is an obligatory part of ensuring high quality towards end-users. We work in a global environment, where tickets are handling in a global setup and there is close collaboration with Service Desk and other on-site support-teams across the globe. \r\n Principal Responsibilities\r\n- Perform the On-Site IT services and support (walk-in and on-site support) \r\n- Support the local IT infrastructure\r\n- Collaborate and engage with different business teams on IT related matters\r\n- Provide user training and on-boarding\r\n- Support meeting rooms and AV equipment\r\n- Support end-user equipment as per client’s standards\r\n

Skill Requirements

Technical t/s good customer communication, knowledge on basic network troubleshooting, meeting room support

Other Requirements

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Job Description : We are looking for Senior IT supporter who will be delivering onsite IT support & services to all users of our client in Plainsboro, New Jersey. The client’s location is in Plainsboro, New Jersey The Junior IT supporter is a team player with good communication skills and with a focus on end user experience, willing to learn and share knowledge.\\r\\n The support is delivered both as walk-in support and on-site support upon demand, and supporters work with all assigned tasks respectively. The support is highly based on collaboration and participating in coordination and stand-ups is an obligatory part of ensuring high quality towards end-users. We work in a global environment, where tickets are handling in a global setup and there is close collaboration with Service Desk and other on-site support-teams across the globe. \\r\\n Principal Responsibilities\\r\\n- Perform the On-Site IT services and support (walk-in and on-site support) \\r\\n- Support the local IT infrastructure\\r\\n- Collaborate and engage with different business teams on IT related matters\\r\\n- Provide user training and on-boarding\\r\\n- Support meeting rooms and AV equipment\\r\\n- Support end-user equipment as per client’s standards\\r\\n