
HCL Technologies
Administrator (Support & Operations)
RoleOperations
LevelMid Level
LocationChennai, India
WorkOn-site
TypeFull-time
Posted1 week ago
About the role
Job Summary
Job Role:
Broadcom ESPD Scheduler & Administrator (Mid-Level)
Domain / Sub-Domain:
IT Infrastructure ® Workload Automation & Batch Operations
Key Responsibilities
Key Skills Required:
- Broadcom ESPD configuration, job scheduling, and workload automation
- ESPD version upgrades, patch management, and release validation
- Pre and post-upgrade planning including impact assessment and rollback strategy
- Enterprise batch workload monitoring and SLA management
- Job dependency and cross-platform workflow management
- Production support in 24x7 environments
- Incident, problem, and change management (Service Now preferred)
- Platform installation, configuration, and environment setup
- High availability and Disaster Recovery (DR) configuration
- Performance tuning and capacity planning
- Security role management and access control
- Unix/Linux exposure and basic scripting (Shell/PowerShell)
- Root cause analysis and coordination with Infra/App/DB teams
Job Description:
- Manage and monitor enterprise batch workloads using Broadcom ESPD to ensure SLA-driven
execution of business-critical processes. - Plan, execute, and validate ESPD upgrades including testing, migration, and rollback
readiness. - Create, modify, and maintain job schedules, calendars, and dependencies.
- Troubleshoot job failures and perform recovery and reruns as required.
- Install, configure, upgrade, and maintain ESPD environments including servers and agents.
- Implement high availability and Disaster Recovery solutions.
- Perform platform performance tuning and system optimization.
- Manage user access, roles, and security policies.
- Integrate ESPD with monitoring tools and ITSM platforms.
- Maintain runbooks, architecture documentation, and operational procedures.
- Support audits, compliance requirements, and governance standards.
Skill Requirements
null
Other Requirements
null
Required skills
IT Operations
Support
Incident Management
Documentation
About HCL Technologies
Chennai
Headquarters