SME - Iaas AWS, Terraform
About the role
Job Summary
Providing Hypercare Support for the Issues reported at the time of Migration or Post Migration
Providing Technical Support and resolution for Triaging the issue reported to Hypercare team with the help of Hypercare support teams
Reporting the Production issue to required stakeholders
Creation \ Maintaining the RAID logs
Involving DCC and coordinating during any P1 \ P2 issues
Daily \ Weekly \ Monthly meetings for review or update for the ongoing \ Closed issues based on therequirement.
Daily \ Weekly \ Monthly Report to be shared as per requirement
Providing Support for the Global communications for Critical Application Migration performed part of the Program
Key Responsibilities
Providing Hypercare Support for the Issues reported at the time of Migration or Post Migration
Providing Technical Support and resolution for Triaging the issue reported to Hypercare team with the help of Hypercare support teams
Reporting the Production issue to required stakeholders
Creation \ Maintaining the RAID logs
Involving DCC and coordinating during any P1 \ P2 issues
Daily \ Weekly \ Monthly meetings for review or update for the ongoing \ Closed issues based on therequirement.
Daily \ Weekly \ Monthly Report to be shared as per requirement
Providing Support for the Global communications for Critical Application Migration performed part of the Program
Skill Requirements
Providing Hypercare Support for the Issues reported at the time of Migration or Post Migration
Providing Technical Support and resolution for Triaging the issue reported to Hypercare team with the help of Hypercare support teams
Reporting the Production issue to required stakeholders
Creation \ Maintaining the RAID logs
Involving DCC and coordinating during any P1 \ P2 issues
Daily \ Weekly \ Monthly meetings for review or update for the ongoing \ Closed issues based on therequirement.
Daily \ Weekly \ Monthly Report to be shared as per requirement
Providing Support for the Global communications for Critical Application Migration performed part of the Program
Other Requirements
NA
Benefits and perks
•Learning Budget
About HCL Technologies
Gautam Buddha Nagar
Headquarters