Capability Manager

Job Summary

Title: Principal Digital Product Manager Job Code: Salary Grade: 25 Management Level: Individual Contributor Job Summary: Caterpillar is seeking a well-qualified Principal Digital Product Manager with deep expertise in Microsoft Dynamics 365 Finance & Operations, with a strong focus on Supply Chain Management (SCM). This role will own the vision, roadmap, and execution of D365 SCM capabilities for Caterpillar Dealers, ensuring optimized planning, procurement, manufacturing, inventory, warehousing, logistics, and asset-centric supply chain operations. Experience with Dynamics 365 Finance and Dynamics 365 Customer Engagement (CE) is considered an added advantage. The role will drive the design and delivery of a scalable, integrated ERP solution that improves supply chain visibility, operational resilience, cost control, and dealer responsiveness, while enabling data-driven decision-making across Caterpillar’s global dealer network. What You Will Do: The D365 Product Owner collaborates with stakeholders to capture and define requirements that align with both system capabilities and operational objectives. Working closely with product development engineers, the Product Manager oversees and communicates progress across design, development, support, and maintenance activities. This role also champions continuous improvement initiatives t

Key Responsibilities

1.Design and implement structured training programs to build domain-specific upskilling, deskilling, and multi-skilling.

2.Drive capability development through career guidance and structured mentoring, pairing employees with experienced mentors to support growth and progression.

3.Implement the Growth framework to align individual career aspirations with organizational needs.

4.Build a future-ready talent pool by collaborating with L&D and Delivery teams to create targeted learning journeys and establish external certification partnerships.

5.Partner with Delivery teams to lead succession planning, internal mobility, and backfilling of critical roles.

6.Align internal movements with organizational mandates to optimize talent utilization across functions.

7.Collaborate with Reporting Managers on goal setting, quarterly/annual appraisals, and feedback mechanisms.

8.Drive capability-oriented resourcing and recruitment by working closely with recruitment and resourcing teams to calibrate skill sets, develop JDs, and manage approvals and onboarding.

9.Execute process transformation initiatives as per the requirement

10.Focus on successfully implementing repeatable solutions across projects within the sub-capability to ensure consistency and scalability.

11.Provide expertise in customer lifecycle activities, contributing to development and documentation efforts that enhance process absorption and delivery readiness.

12.Develop and provide golden process maps and SIPOC documentation to standardize and drive effective solutioning across the sub-capability.

Skill Requirements

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Other Requirements

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