HCL Technologies
HCL Technologies

Senior Business Analyst

RoleProduct
LevelSenior
LocationCalgary, Canada
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

Job Summary

The Senior Business Analyst will act as a key bridge between business stakeholders, product owners, UX, architecture, and delivery teams to define, analyze, and validate requirements for the Digital Command Center (DCC), enabling data-driven decision making.

Experience:

  • 8–12+ years of Business Analysis experience.
  • Experience in digital transformation, customer-facing platforms, or enterprise application implementations.
  • Experience working in Agile/Scrum delivery environments.
  • Retail, Energy, or Oil & Gas domain experience preferred.
  • Experience with reporting, analytics, and Power BI or similar platforms.
  • Key Responsibilities
  • Elicit, analyze, document, and validate business and functional requirements.
  • Conduct stakeholder workshops, discovery sessions, and requirement reviews.
  • Develop user stories, acceptance criteria, process flows, and business rules.
  • Perform current-state, future-state, and gap analysis.
  • Collaborate with UX, architects, and development teams to align requirements and solution design.
  • Support backlog prioritization, sprint planning, UAT, and business validation.
  • Define reporting requirements, KPIs, and dashboard solutions (e.g., Power BI).
  • Maintain end-to-end traceability of requirements and project deliverables.
  • Lead complex requirement workshops and drive alignment across business and technology stakeholders.
  • Leverage tools and technologies (including AI-assisted solutions) to enhance requirements quality, accelerate analysis, and improve stakeholder deliverables.
  • Required Skills
  • Strong business analysis, process mapping, and requirements management skills.
  • Experience with Agile tools such as Jira and Confluence.
  • Strong stakeholder management and communication skills.
  • Experience working with data-driven platforms or operational dashboard solutions is a strong asset.
  • Experience with SAP S/4 HANA reporting and/or Power BI analytics, including defining data requirements, KPIs, and delivering actionable insights.
  • Understanding of digital platforms, APIs, integrations, and cloud-based solutions.
  • Experience leveraging enterprise AI tools (e.g., Copilot, LLMs) to improve analysis, documentation efficiency, and insight generation, with the ability to critically evaluate AI-generated outputs.
  • Preferred Certifications
  • CBAP, CCBA, or PMI-PBA
  • Certified Scrum Master (CSM) or SAFe Agilist
  • Microsoft Certified: Power BI Data Analyst Associate or equivalent

Key Responsibilities

  1. To prepare the functional specification document and ensure for completeness and storage.

  2. To understand the business requirements and map it to functional specifications.

  3. To participate and facilitate the walkthrough’ to brief the functional specification mapping to business requirements.

  4. To prepare and / or aid the preparation of test cases in line with functional requirements

  5. Suggest design solutions

Skill Requirements

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Other Requirements

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Benefits and perks

Learning Budget

Required skills

Business Analysis

Requirements Gathering

Power BI

Agile/Scrum

Stakeholder Management

UAT

Process Flows

KPI Definition

About HCL Technologies

Calgary

Headquarters