HCL Technologies
HCL Technologies

Senior Administrator - Hardware Asset Management

RoleOperations
LevelSenior
LocationMexico
WorkOn-site
TypeFull-time
Posted2 days ago
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About the role

Job Summary

Data Center Facility Manager:

Key Responsibilities:

Operations & Maintenance:

Plan and coordinate the preventive and predictive maintenance on electrical and mechanical systems (UPS, generators, CRAC/CRAH units, switchgear, PDUs).

Monitor and operate Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools for alerts and performance optimization.

Conduct Daily/Weekly/Monthly physical site inspections, health checks, and maintain operational logs.

Incident & Emergency Response:

Respond to alarms and critical alerts within agreed SLA and timelines.

Execute emergency procedures and coordinate with vendors for rapid resolution.

Compliance & Documentation:

Maintain accurate records of maintenance activities, SOPs, EOPs, and MOPs.

Ensure compliance with health & safety regulations, building codes, and OEM standards.

Local Regulations and best practice standards MUST be followed within the DC.

Capacity & Lifecycle Management:

Support capacity planning for power and cooling infrastructure.

Assist in lifecycle management of facility assets and participate in audits and risk assessments.

Technical Support

Troubleshoot mechanical and electrical issues using diagnostic tools (multimeters, oscilloscopes).

Coordinate installation, moves, and changes for structured cabling and IT racks.

Install the PDUs in racks and connect with power distribution as needed.

Required Skills & Competencies:

Strong knowledge of HVAC systems, electrical distribution, fire suppression, and plumbing.

Familiarity with UPS systems, generators, switchgear, and cooling technologies.

Hands-on experience with BMS/DCIM platforms and ITSM tools (e.g., Service Now).

Ability to interpret technical drawings and schematics.

Excellent problem-solving and communication skills.

Qualifications:

Diploma/Degree in Electrical, Mechanical, or related engineering discipline.

Work permit certificate is must to work in the Data center and high voltage environment

Certifications preferred: HVAC, Electrical Safety, or Data Center Operations.

Work Conditions:

Onsite role with 24x7 availability for emergencies.

Physical ability to perform inspections and handle equipment safely.

Performance Indicators:

SLA compliance for incident response.

Zero downtime due to facility-related issues.

Accuracy of documentation and adherence to preventive maintenance schedules.

Key Responsibilities

DC facility management

Skill Requirements

Compliance to maintenance schedules

Other Requirements

Physical data center management

Benefits and perks

Home Office Setup

Required skills

UPS

Generators

Switchgear

PDU

BMS

DCIM

ServiceNow

About HCL Technologies

Others

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