Team Lead

Job Summary

Distributor Engineer Assistant:

Scope of Work:

• Support equipment order submission and coordination
  o Assist in Bill of Materials creation for order fulfillment
  o Guide distributors on software and hardware product catalog
• Track distributor certification progress to ensure compliance
  o Ensure distributor understands certification roadmap and timeline
  o Provide structured weekly status reporting to stakeholders
• Provide remote support for demo environment setup and readiness
  o Perform remote diagnostics and basic network troubleshooting leveraging
  standardized technical documentation
  o Coordinate timely escalation and resolution across teams
• Explain or refresh any knowledge gap using existing training materials
  o Coordinate with Distributor technical counterparts to ensure alignment
  o Utilize existing documentation to clarify HPE/Juniper solution functionalities
  Must have:
• Strong networking fundamentals (routing & switching, IP addressing, subnetting, device
  configuration, static/dynamic routing)
• High attention to detail ensuring accuracy and quality of deliverables
• Clear and professional communication (written & verbal)
• Experience working in cross-functional/global environments
• Technical academic background

Job Description:

Good to have:

• Industry-recognized networking certifications (JNCIA-Junos, HPE Aruba ACA, CompTIA
• Network+, CCNA)
• Foundational understanding of network security (TLS, certificates, encryption)
• Familiarity with Juniper and HPE networking platforms and solutions
  Behavioral competencies:
• Ownership mindset (takes accountability for tracking and follow-ups)
• Proactive problem identification and escalation
• Ability to operate in fast-paced environments
• Strong collaboration across geographies and cultures
  Expected results:
• Drive 100% completion of technical certification plans for assigned distributors within 3
  months
• Ensure successful demo environment setup for 100% of assigned distributors within 6
  months
• What This Role Is NOT
• Own account relationship
• Not development of automation solutions

Key Responsibilities

1. To Ensure Complete Adherence To Attendance, Login Hours, And Unscheduled Leave, Provide Regular Updates, Facilitate In Resolving And Addressing Team Issues And Concerns, And Conduct Regular Reviews With The Team.

2. Ensure Retention Of Team Members Is Within The Agreed Norms

Improving Skill Level Through Self Development:

1. The Individual Should Be Able To Manage, Motivate, Engage And Enthuse People To Take Them To The Next Level Of Achievement.

2. To Be Responsible For Meeting Slas/Deliverables

3. To Participate In The Calibration Audits And Report Feedback

Skill Requirements

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Other Requirements

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