
Senior PMO Associate
About the role
Job Summary
We are seeking a detail-oriented Junior PMO (Project Management Office) professional to support project governance, change request (CR) tracking, and delivery coordination within the banking domain. The ideal candidate should have a solid understanding of the Software Development Life Cycle (SDLC) with a minimum of 2 full SDLC cycles completed. This role is critical in ensuring CRs are tracked end-to-end — from execution through UAT sign-off — and that implementation checklists are consolidated and reviewed prior to go-live. A candidate with prior PMO background will be an added value.
Key Responsibilities
CR Tracking & Monitoring — Monitor and track the progress of all Change Requests (CRs) within defined timelines from execution through UAT sign-off. Ensure no CR slips through without proper status updates and closure. Stakeholder Communication — Communicate proactively with development teams, test leads, and business stakeholders on any issues, blockers, or challenges related to CRs. Escalate risks and delays in a timely manner. Implementation Checklist Management — Consolidate implementation checklists prior to the go-live date. Review the checklist thoroughly with the delivery team before presenting it to the CR management team for final approval. SDLC Governance — Ensure adherence to SDLC processes across all phases — requirements gathering, design, development, testing (SIT/UAT), deployment, and post-implementation review. Track deliverables and milestones at each phase. Project Reporting & Dashboards — Prepare and maintain project status reports, CR trackers, milestone dashboards, and weekly/monthly PMO reports. Provide clear visibility to management on project health and progress. Meeting Coordination — Schedule and facilitate project meetings including stand-ups, status
Skill Requirements
Skill
Description:
1
SDLC Understanding
Solid understanding of the full Software Development Life Cycle. Must have gone through a minimum of 2 complete SDLC cycles.
2
CR Management
Hands-on experience in tracking and monitoring Change Requests (CRs) from initiation through UAT sign-off and deployment.
3
Implementation Checklist
Ability to consolidate implementation checklists, review with delivery teams, and present to CR management teams prior to go-live.
4
Communication Skills:
Strong verbal and written communication skills to liaise with development teams, testers, and management on CR status, issues, and challenges.
5
Project Tracking Tools:
Proficiency in project tracking tools such as MS Excel, MS Project, Jira, or Confluence for status tracking, reporting, and documentation.
6
Reporting & Documentation:
Ability to prepare clear, concise status reports, dashboards, Mo Ms, and project documentation for management review.
7
Banking Domain (Preferred)
Exposure to banking or financial services projects is preferred.
Other Requirements
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Benefits and perks
•Learning Budget
Required skills
PMO
Change request tracking
SDLC
Reporting
Stakeholder communication
About HCL Technologies
Kuala Lumpur
Headquarters