SME - Iaas AWS, Terraform

Job Summary

• Troubleshooting in DNS, DHCP services.

• Troubleshooting on Infoblox server when it goes down.

• Working on Infoblox CLI and support

• Attending maintenance windows for Infoblox housekeeping such as hotfix, upgrades, certificates.

• Working on DNS traffic configuration for resolving third party roaming issues.

• Creating all types of DNS records in NSone and Infoblox.

• Working on Infoblox AWS/Azure integration.

• Required in-depth knowledge of DDI/NTP technologies, i.e., DHCP (Infoblox, Windows), DNS (Infoblox, Microsoft DNS), IP Address Management (Infoblox & other related technologies) & NTP protocols.

• Operational experience supporting infrastructure systems

• Some skills/understanding on Syslog tools

• Ability to lead and drive outcomes during high severity P1/P2 incidents.

• Ability to handle change creations and tasks as per SLA

• Understanding and use of data structures like JSON and YAML including the use of

• Webservice APIs.

• Knowledge with using Git and CI/CD tools.

Key Responsibilities

• SD-WAN & Network Management: Design, configure, and manage SD-WAN (Viptela, Silver Peak) and LAN/WAN infrastructure.

• Troubleshooting & Support: Monitor and resolve LAN/WAN/VPN issues, including IPSEC, NAT, PAT, and GRE tunnels.

• Carrier Coordination: Manage WAN links, coordinating with internet service providers to resolve link issues.

• Network Security: Implement and maintain network security policies, including firewall configurations.

• Documentation: Create and update network architecture, high-level/low-level design (HLD/LLD) documents.

• Project Deployment: Lead network migration, upgrades, and optimization projects.

Skill Requirements

• Technical Skills: Deep understanding of networking protocols (BGP, OSPF, QoS, VLAN, TCP/IP) and SD-WAN technologies.

• Hardware Knowledge: Hands-on experience with Cisco routers, switches, and firewalls.

• Experience: 3–7+ years in network support/engineering roles.

• Tools: Proficiency in network monitoring tools (e.g., ITSM Remedy).

Other Requirements

• Education: Bachelor’s degree in Computer Science, IT, or related field.

• Certifications: CCNP or CCIE preferred.