HCL Technologies
Engineer (Support & Operations)
RoleTech Support
LevelEntry
LocationNoida, India
WorkOn-site
TypeFull-time
Posted1 day ago
About the role
Job Summary
SAP UAM and functional:
Key Responsibilities
first-line troubleshooting and technical support for SAP applications. This role focuses on maintaining system uptime, resolving basic incidents, monitoring system health, and ensuring compliance with Service Level Agreements (SLAs). Incident Management & Ticket Handling, basic troubleshooting, role checker, monitoring, user administration and escalation support
Skill Requirements
Incident Management & Ticket Handling, basic troubleshooting, role checker, monitoring, user administration and escalation support
Other Requirements
basic understanding of SAP4/Hana
Required skills
SAP
User administration
Incident management
Troubleshooting
Monitoring
About HCL Technologies
Noida
Headquarters