Senior Technical Specialist

Job Summary

An Apptio Senior Developer is responsible for designing, building, configuring, and maintaining IBM Apptio (TBM – Technology Business Management) solutions. The role bridges IT, Finance, and Business, ensuring cost transparency, accurate chargeback/showback models, and actionable dashboards.

Key Responsibilities

Apptio Configuration & Development

• Configure and customize IBM Apptio TBM modules such as:

• Cost Transparency

• IT Planning

• IT Benchmarking

• Cloudability (if applicable)

• Build and maintain:

• Cost models

• Allocation logic

• Calculated metrics

• Reports and dashboards

Data Integration & Management

• Design and manage data sources feeding Apptio:

• GL (General Ledger)

• HR systems

• Asset Management

• CMDB

• Cloud providers (AWS, Azure, GCP)

• Perform:

• Data validation

• Reconciliation

• Data normalization and transformation

TBM & Financial Modeling

• Implement TBM taxonomy and best practices

• Support:

• Cost allocation (direct, indirect, shared costs)

• Showback and chargeback models

• Service-based costing

• Work closely with Finance to align IT costs with business units

Reporting & Analytics

• Create executive-level dashboards and reports

• Ensure reports clearly explain:

• IT spend trends

• Unit costs

• Service consumption

• Provide insights to support decision-making

Stakeholder Collaboration

• Work with:

• Finance teams

• IT leaders

• Business stakeholders

• Translate business requirements into Apptio solutions

• Support UAT and production releases

Support & Maintenance

• Troubleshoot data issues, model errors, and performance issues

• Enhance existing Apptio models based on new requirements

Support month-end and quarter-end financial processes

Skill Requirements

Mandatory Skills

• Hands-on experience with IBM Apptio / Apptio TBM

• Strong knowledge of:

• IT Financial Management

• TBM framework

• Cost allocations and financial modeling

• Experience with data analysis and data modeling

• Strong Excel and financial analysis skills Technical Skills

• Understanding of:

• SQL (basic to intermediate)

• Data ETL concepts

• APIs or flat-file integrations (CSV, XLS, etc.)

• Familiarity with:

• CMDB

• Cloud cost management (nice to have)

Domain Knowledge

• IT infrastructure (servers, storage, network)

• Applications and services costing

• Cloud and on‑prem IT environments

--- Good-to-Have Skills

• IBM Apptio certification

Experience in:

• IT Planning

• Cloudability

• Knowledge of:

• Agile / SAFe delivery

• Fin Ops practices

• Consulting or implementation experience

Other Requirements

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