Senior Healthcare Business Analyst

Job Summary

Role - Sunquest Analyst Job Responsibility:

• Creating and configuration of Test, Battery and Worksheets.
• Configuration of Billing information.
• Configuration and maintenance of Instruments.
• Configuration of different types of calculations.
• User management in Sunquest.
• Configuration / Troubleshooting of Printers and send out tests.
• Knowledge on different types of interfaces, background running applications and functionality
• Troubleshooting of different types of issues (eg: Interface issues, orders and result issues, etc.,)
• HL7 message types and troubleshooting issues using HL7 messages.
• New instrument setup in Sunquest.
• Reference range configuration.
• Creation of patient, ordering tests and resulting.
• Different types of functions used in Sunquest.
• LOINC code configuration
• Ready to work on weekend on-call schedules
• Ready to work on maintenance projects L2 & able to take on L3 support
• Flexible to work in shifts
• Require good communication skills and able to work with stakeholders
• Good technical knowledge and ready to take on additional responsibilities
• Should be flexible for cross training based on the project requirement

Key Responsibilities

1. Analyze current business processes in the healthcare industry and identify areas for improvement.

2. Work closely with stakeholders to gather and document business requirements.

3. Develop and implement process improvements to enhance operational efficiency.

4. Conduct data analysis to identify trends and insights for informed decision-making.

5. Collaborate with cross functional teams to ensure successful implementation of process improvements.

6. Provide regular updates and reports on project progress to stakeholders.

7. Support user acceptance testing and training efforts for implemented solutions.

Skill Requirements

1. Strong understanding of business processes in the healthcare industry.

2. Proficiency in process analysis, documentation, and improvement techniques.

3. Excellent communication and stakeholder management skills.

4. Ability to conduct data analysis and interpret findings.

5. Experience in project management and cross functional collaboration.

6. Strong problem-solving and critical thinking abilities.

7. Familiarity with healthcare regulations and compliance standards.

8. Knowledge of healthcare information systems and technology.

9. Attention to detail and ability to prioritize tasks effectively.

Other Requirements

1.Relevant certifications in business analysis or healthcare process management are a plus.