HCL Technologies
HCL Technologies

Support Lead (DPO)

RoleTech Support
LevelLead
LocationHyderabad, India
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

Job Summary

The primary job purpose is to oversee and manage the support team, ensuring high-quality service delivery, process adherence, and continuous improvement while fostering a collaborative and motivated team environment.

Key Responsibilities

1. Oversee And Manage The Support Team To Ensure High-Quality Service Delivery.
2. Ensure Compliance With Process Adherence And Quality Benchmarks.
3. Drive Continuous Improvement Initiatives Within The Team.
4. Conduct Regular Performance Reviews And Provide Constructive Feedback.

Skill Requirements

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Other Requirements

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About HCL Technologies

Hyderabad

Headquarters