HCL Technologies
HCL Technologies

Project Manager

RoleProduct
LevelManager
LocationChennai, India
WorkOn-site
TypeFull-time
Posted2 days ago
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About the role

Job Summary

Job Description:

Jira Administrators manage the configuration, user permissions, workflows, and maintenance of a Jira instance to ensure system efficiency. They possess "Administer Jira" global permissions, allowing them to customize fields and screens, while higher-level Site/Org Admins handle user management and billing. Key skills include project management, troubleshooting, and technical expertise.

Key Responsibilities

Key Responsibilities

System Configuration: Managing workflows, screens, custom fields, and issue types.

User/Permissions Management: Assigning roles, managing groups, and ensuring security.

Maintenance & Updates: Performing regular upgrades and monitoring system performance.

Troubleshooting: Resolving configuration, performance, and security issues.

Integration: Installing and maintaining apps to enhance functionality.

Skill Requirements

Types of Admin Roles

Jira Administrator: Manages specific Jira application settings, workflows, and screens, but may not have access to user management or global system settings.

Jira System Administrator: Has full control over all Jira functions, including technical maintenance.

Organization Admin: The highest level, managing users, groups, apps, and billing at the organizational level.

Project Administrator: Limited to managing settings for a specific project, such as components and versions.

Skills and Qualification s

Technical Skills: Experience with system administration, understanding of workflows, and sometimes knowledge of languages like Java.

Jira Proficiency: Deep knowledge of Jira functionalities and configuration.

Problem-Solving: Ability to troubleshoot and optimize system performance

Other Requirements

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Required skills

Jira

Workflows

Permissions

Troubleshooting

System maintenance

About HCL Technologies

Chennai

Headquarters