Track Manager - F5, Infoblox IPAM

Job Summary

This role is accountable for managing network operations within large and complex environments, focusing on ensuring service reliability, optimizing operational processes, and driving continuous improvement initiatives. The individual empowers support teams, delivers solutions aligned to client needs, and leverages expertise in F5 and DDI technologies to enhance organizational performance.

Key Responsibilities

1. Lead operations management by optimizing processes for F5 load balancers and DDI platforms (Infoblox/Efficient IP), ensuring efficient delivery of network services.

2. Oversee incident, problem, and change management using F5 and DDI toolsets, ensuring adherence to client SLAs and minimizing service disruptions.

3. Analyze and refine network data flows by leveraging F5 traffic management and DDI solutions, driving performance improvements and process innovations.

4. Mentor and guide support teams in the administration, troubleshooting, and enhancement of F5 and DDI environments, fostering technical excellence and growth.

5. Engage with clients to understand technical requirements and translate them into actionable operational plans using F5 and DDI technologies.

6. Implement and advocate best practices for network security, availability, and compliance using F5 and DDI platforms, contributing to organizational progress and innovation.

7. Deliver management reporting and operational insights using data extracted from F5 and Infoblox/Efficient IP systems to support decision-making and service improvements.

Skill Requirements

1. Excellent Knowledge Of Ddi (Dns, Dhcp, Ipam) Platforms, Specifically Infoblox And/Or Efficient Ip.

2. Advanced Skills In Network Data Analysis And Optimization Using F5 And Ddi Tools.

3. Strong Understanding Of Network Security, High Availability, And Disaster Recovery Strategies Within F5/Ddi Environments.

4. Excellent Analytical, Problem Solving, And Mentoring Abilities In Large Scale Network Operations.

5. Solid Experience With Itsm Processes And Incident, Problem, And Change Management In Network Support Contexts.

6. Advanced Proficiency In Reporting And Dashboard Creation Using Operational Data From F5 And Infoblox/Efficient Ip.

Other Requirements

1. Recommended: F5 Certified Technology Specialist (F5CTS)

2. Recommended: Infoblox Certified Admin (NIA/NIC) or Efficient

IP Professional Certification:

1. Certifications are optional but valuable for this role