HCL Technologies
HCL Technologies

Engineer (Support & Operations)

RoleTech Support
LevelJunior
LocationLucknow, India
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

Job Summary

AS400 - L1 - Operation Support

Key Responsibilities

  1. Monitor Robot Job Scheduler, Robot network monitoring and take actions referring the SOP 2) Monitor Batch Support Portal for job failures 3) Application monitoring and Science Logic monitoring 4) Create and maintain tickets in Service Now

Skill Requirements

AS400 Monitoring experience, ITIL

Other Requirements

Good communication and Client Interaction:

Required skills

AS400

Monitoring

ServiceNow

ITIL

Incident handling

About HCL Technologies

Lucknow

Headquarters