Full Stack Java Group Technical Architect - DevOps

Job Summary

We are seeking an experienced Service Now Technical Architect to lead the design, architecture, and implementation of Service Now solutions across enterprise environments. The ideal candidate will define technical strategies, ensure best practices, and drive scalable, secure, and high-performance implementations across multiple Service Now modules.

Key Responsibilities

Key Responsibilities Define and own the overall Service Now architecture and technical roadmap Design end-to-end solutions across modules (ITSM, ITOM, HRSD, CSM, Sec Ops, etc.) Lead solution design workshops and translate business requirements into technical designs Establish and enforce coding standards, design patterns, and best practices Provide guidance on: Platform architecture Data model design Integration architecture Review and approve: Tech

Skill Requirements

• 8+ years of IT experience with 5+ years in Service Now

• Strong expertise in:

• Service Now platform architecture

• Multiple modules (ITSM, ITOM, HRSD, CSM, etc.)

• Deep knowledge of:

• JavaScript (Glide API, Script Includes, Business Rules)

• Flow Designer & Workflow automation

• Data modeling & CMDB

Experience in:

• Designing enterprise-scale Service Now implementations

• Multi-instance architecture (Dev/Test/Prod)

• Strong understanding of:

• Integration patterns and API design

Security (ACLs, roles, encryption)

Other Requirements

Have experience in service Now development