HCL Technologies
HCL Technologies

Senior Technical Lead

RoleOperations
LevelSenior
LocationAjax, Canada
WorkOn-site
TypeFull-time
Posted1 day ago
Apply now

About the role

Job Summary

Job Title: Sales Operations & Data Analyst Job Summary We are looking for a data-driven** Sales Operations & Data Analyst** to join our team. The core of this role requires advanced SQL and spreadsheet expertise to extract insights, build highly targeted account lists based on specific customer profiles, and design performance dashboards. Beyond technical data management, you will run daily CRM operations—such as managing sales reps' books of business—and execute ad-hoc analyses to directly shape our overall sales strategy. The ideal candidate is operationally disciplined and committed to documenting their workflows to ensure team scalability.Key Responsibilities Data Analytics & Dashboarding

**Use advanced SQL to query complex databases and extract actionable sales data.Design, build, and maintain automated dashboards to track and analyze sales campaign performance.Execute ad-hoc data analyses to identify market trends and provide strategic recommendations to sales leadership.**CRM & Sales Operations

**Manage routine CRM operations, ensuring data integrity and accurate system architecture.Own the assignment and updating of sales representatives' books of business, territories, and accounts.Thoroughly document all operational workflows, data definitions, and processes to maintain a centralized knowledge base for the team.Qualifications & Skills Technical Skills Advanced SQL: Deep experience writing complex queries, joining tables, and optimizing data extraction.Spreadsheet Expertise: Expert-level mastery of Excel/Google Sheets (e.g., advanced formulas, Pivot Tables, Power Query, VLOOKUP/XLOOKUP).Data Visualization: Hands-on experience building dashboards in tools like Tableau, Looker, Power BI, or CRM-native analytics.CRM Management: Proficiency with CRM platforms (e.g., Salesforce, Hub Spot) and automated workflow management.**Minimum qualifications

Bachelor's degree in logistics or a related field5+ years of experience working in Sales and Data operations Ability to speak and write in English fluently Quick learner. Ability to work independently and as part of a team

Key Responsibilities

null

Skill Requirements

null

Other Requirements

null

Required skills

SQL

Excel

Google Sheets

CRM

Dashboarding

Data analysis

Workflow documentation

About HCL Technologies

Ajax

Headquarters