Practice Manager - Talent & Performance

Job Summary

To manage the delivery of desired objectives through the team

Key Responsibilities

1. Define and implement talent management frameworks using HR policy development tools, driving enterprise-wide consistency and alignment with business objectives.

2. Develop performance management processes leveraging digital HR platforms to enhance employee engagement and support organizational transformation.

3. Guide the team in designing and deploying competency models using analytics and HR information systems, ensuring robust talent pipelines.

4. Lead the delivery of strategic HR projects by applying expertise in change management and organizational effectiveness methodologies.

5. Set vision for continuous improvement in HR practices by evaluating market trends and integrating best-in-class solutions.

6. Collaborate with senior leadership to ensure talent and performance strategies support enterprise strategy and drive organizational transformation.

Skill Requirements

Experience

15–18+ years (with 7–10+ years in HR Technology Program Leadership)

Role Summary

The HR‑Tech Program Manager is responsible for end‑to‑end ownership of enterprise HR technology transformation programs, covering Core HR, Workforce Management, Talent, Payroll, Learning, and Analytics platforms.

This role ensures strategic alignment between HR business objectives and technology execution, while governing large, multi‑workstream programs involving SaaS HR platforms, integrations, data migration, change management, and global rollout.

The Program Manager serves as the single point of accountability for program outcomes, stakeholder confidence, and value realization.

Key Responsibilities Program Leadership & Governance

• Lead large‑scale HR‑Tech transformation programs (Global or multi‑country).

• Establish program governance structures, including executive steering committees, cadence reviews, and escalation models.

• Define program roadmap, milestones, and success metrics aligned to HR strategy and business outcomes.

HR Technology Delivery Management

• Oversee multiple HR‑Tech workstreams such as:

• Core HR

• Talent (Recruiting, Performance, Learning)

• Workforce Management / Scheduling

• Payroll & Benefits

• Integrations & Reporting

• Ensure delivery across SaaS platforms such as:

• Workday

• SAP Success Factors

• UKG / Legion / ADP (as applicable)

• Drive adherence to Agile / Hybrid delivery models suited for HR SaaS implementations.

Stakeholder & Business Engagement

• Act as the primary interface with HR leadership, IT leadership, and business sponsors.

• Translate HR strategy into clear, executable technology programs.

• Provide concise executive‑level reporting on progress, risks, dependencies, and decisions.

Integration, Data & Change Management

• Govern HR data migration, integration, and security across systems (ERP, Finance, Identity, Analytics).

• Ensure strong alignment between technology delivery and change management.

• Drive adoption through communication, training, and readiness planning.

Financial & Commercial Management

• Own program financials, including budgeting, forecasting, and cost controls.

• Manage vendor commercials, change requests, and contractual obligations.

• Ensure financial transparency and proactive risk mitigation.

Risk, Compliance & Quality

• Identify and manage program‑level risks, especially around payroll, compliance, and data privacy.

• Ensure compliance with regional labor laws, data protection, and enterprise security standards.

• Drive quality across configuration, testing, cutover, and post‑go‑live phases.

People & Partner Management

• Lead global delivery teams across HR functional, technical, and integration streams.

• Coordinate with HR SMEs, SaaS vendors, and system integrators.

• Mentor project managers and workstream leads.

Other Requirements

Required Skills & ExperienceHR‑Tech & Domain Expertise

• Strong experience delivering HR‑Tech transformation programs.

• Solid understanding of HR domains:

• Core HR

• Payroll

• Time & Attendance

• Talent Management

• Learning & Development

• Experience with HR SaaS platforms such as:

• Workday

• SAP Success Factors

• UKG / Legion / ADP (preferred)

Program & Delivery Management

• Proven track record managing large, multi‑year HR‑Tech programs.

• Strong governance, RAID management, and executive communication skills.

• Experience with Agile / SAFe / Hybrid delivery models.

Leadership & Communication

• Strong stakeholder management across HR, IT, Finance, and vendors.

• Ability to drive decisions in high‑impact, people‑sensitive programs.

• Excellent communication and leadership presence.