Technical Specialist

Job Summary

The Platform Operations Specialist is responsible for the administrative infrastructure and communication workflows that keep the Ethos Design System (EDS) organization running smoothly. Working within a 40+ person cross-functional organization, this role ensures our operational foundation, from distribution lists to weekly reporting, is consistent, accurate, and scalable.

This is a high-execution role focused on removing administrative friction and increasing team visibility. You will support the Director of Product Management by ensuring team members are onboarded correctly, communication cadences are met, and team documentation remains organized across the platform.

This is a high-execution role focused on removing administrative friction and increasing team visibility. You will support the Director of Product Management by ensuring team members are onboarded correctly, communication cadences are met, and team documentation remains organized across the platform.

Key Responsibilities

1. To architect| design and develop (through Team) solution for product/project & sustenance delivery

2. To support as an SME

3. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements

4. To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and deliver risks are mitigated

5. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology

6. To review project deliverables.

7. To recommend client value creation initiatives and implement industry best practices (on specific technology/product)

Skill Requirements

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Other Requirements

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