Technical Lead

Job Summary

Primary Responsibilities may include:

Compliance with both Client and end customer business unit requirements

Exposure/experience migrating to/from Workday Time tracking, preferable from UKG Kronos

Ability to configure and resolve issues related to global time entry items like: Web time entry, Calendar view entry, Time entry against projects, Administrator-defined scheduling etc.,

Resolve issues/incidents pertaining to in/out, units, required/optional worktags etc.,

Experience working on configurations and resolving issues related to Mobile/Web clocks such as Check-in & checkout, Geofencing capabilities, Employee activity history etc.,

APIs to integrate with physical time clocks and other time clock systems like Dormakaba

Experience working on configurations with respect to calculations related to Payroll, Over time, holidays, shift differential, predictive scheduling, etc.,

Working experience or good understanding on Workday Time tracking integration with other Workday modules of Workday Human Capital Management, Workday Payroll, Workday Absence Management etc.,

Ability to learn new systems and work on configurations pertaining to Scheduling, clock management etc.,

Integration build and maintenance

Change Control process of requests through migration to Production tenants

Assist with resolution of issues, tracks issues and provides updates to peers, leadership and clients with minimum supervision

Supports any application upgrades, maintenance, security, access

Monitoring interface errors

Monitor integration schedules to ensure not failures or issues

Monitor Service Now queue for urgent requests and ticket assignments

Work directly with Client & Informatics to document requirements & expected results

Ability to write queries, reports and work with dashboards to support end user needs

Required Qualifications:

4+ years of Workday Time Tracking experience

Nice to have:

Kronos Workforce Central/ Workforce Management (aka Dimensions) experience will be an added advantage

Experience on Shift wizard and Dormakaba:

Clock configuration and troubleshooting

Previous experience Interface design and maintenance

Bhoomi experience

Key Responsibilities

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Skill Requirements

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Other Requirements

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