HCL Technologies
HCL Technologies

Administrator (Support & Operations)

RoleTech Support
LevelMid Level
LocationHyderabad, India
WorkOn-site
TypeFull-time
Posted4 weeks ago
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About the role

Job Summary

  • Senior Engineer / Senior Administrator – Windows, VMware & Nutanix Role Summary • Lead administration, optimization, and troubleshooting of Windows Server environments and VMware infrastructure.
  • Own availability, performance, patching, and lifecycle management across enterprise-scale systems. ________________________________________ Core Responsibilities Windows Server Administration • Manage and maintain Windows Server (2016/2019/2022) environments.
  • Handle AD (Active Directory), GPO, DNS, DHCP configuration and troubleshooting.
  • Perform patching, hardening, and compliance remediation.
  • Manage file servers, clustering, and high availability setups.
  • Resolve L2/L3 incidents and perform root cause analysis (RCA).
  • Windows installation and in place upgrades • Strong troubleshooting knowledge in windows booting issue VMware Administration • Manage v Sphere, ESXi, v Center environments at scale.
  • Perform VM provisioning, cloning, snapshots, resource optimization.
  • Handle cluster management (HA, DRS, v Motion, Storage v Motion).
  • Execute patching/upgrades using VMware Lifecycle Manager (LCM).
  • Manage datastores, storage integration, and performance tuning. Operations & Automation • Drive incident, problem, and change management (Service Now or equivalent).
  • Automate repetitive tasks using PowerShell / scripting.
  • Monitor infrastructure using tools like vROps, Solar Winds, Dynatrace or other monitoring tools.
  • Support backup and DR operations (e.g., Veeam, Commvault). Hardware Knowledge: Cisco, Dell & HP products Security & Compliance • Implement system hardening, vulnerability remediation, and audit support.
  • Ensure adherence to enterprise security policies (e.g., CIS benchmarks, patch SLAs). ________________________________________ Required Skills • Strong experience in: o Windows Server administration (AD, DNS, GPO) o VMware v Sphere (ESXi, v Center, HA/DRS) • Hands-on experience in: o Patching, upgrades, lifecycle management o Performance tuning & troubleshooting • Scripting knowledge: o PowerShell (mandatory) • Good understanding of: o Networking basics (VLAN, IP, DNS resolution) o Storage concepts (SAN/NAS) ________________________________________ Preferred Skills • VMware certifications (VCP / VCAP) • Experience with: o VMware Aria / vROps o Automation tools (Ansible, Terraform) o Cloud (Azure/AWS hybrid setups) • Exposure to: o Security compliance (PCI, ISO audits) o Experience in handling Nutanix HCI infrastructure. ________________________________________ Experience • 8–12+ years in Windows & VMware infrastructure • Experience in enterprise or managed services environments ________________________________________ Behavioral Expectations (Senior Level) • Own end-to-end problem resolution • Mentor juniors and drive operational excellence • Push automation and stability improvements • Communicate clearly with delivery, security, and leadership teams

Key Responsibilities

  • Senior Engineer / Senior Administrator – Windows, VMware & Nutanix Role Summary • Lead administration, optimization, and troubleshooting of Windows Server environments and VMware infrastructure.
  • Own availability, performance, patching, and lifecycle management across enterprise-scale systems. ________________________________________ Core Responsibilities Windows Server Administration • Manage and maintain Windows Server (2016/2019/2022) environments.
  • Handle AD (Active Directory), GPO, DNS, DHCP configuration and troubleshooting.
  • Perform patching, hardening, and compliance remediation.
  • Manage file servers, clustering, and high availability setups.
  • Resolve L2/L3 incidents and perform root cause analysis (RCA).
  • Windows installation and in place upgrades • Strong troubleshooting knowledge in windows booting issue VMware Administration • Manage v Sphere, ESXi, v Center environments at scale.
  • Perform VM provisioning, cloning, snapshots, resource optimization.
  • Handle cluster management (HA, DRS, v Motion, Storage v Motion).
  • Execute patching/upgrades using VMware Lifecycle Manager (LCM).
  • Manage datastores, storage integration, and performance tuning. Operations & Automation • Drive incident, problem, and change management (Service Now or equivalent).
  • Automate repetitive tasks using PowerShell / scripting.
  • Monitor infrastructure using tools like vROps, Solar Winds, Dynatrace or other monitoring tools.
  • Support backup and DR operations (e.g., Veeam, Commvault). Hardware Knowledge: Cisco, Dell & HP products Security & Compliance • Implement system hardening, vulnerability remediation, and audit support.
  • Ensure adherence to enterprise security policies (e.g., CIS benchmarks, patch SLAs). ________________________________________ Required Skills • Strong experience in: o Windows Server administration (AD, DNS, GPO) o VMware v Sphere (ESXi, v Center, HA/DRS) • Hands-on experience in: o Patching, upgrades, lifecycle management o Performance tuning & troubleshooting • Scripting knowledge: o PowerShell (mandatory) • Good understanding of: o Networking basics (VLAN, IP, DNS resolution) o Storage concepts (SAN/NAS) ________________________________________ Preferred Skills • VMware certifications (VCP / VCAP) • Experience with: o VMware Aria / vROps o Automation tools (Ansible, Terraform) o Cloud (Azure/AWS hybrid setups) • Exposure to: o Security compliance (PCI, ISO audits) o Experience in handling Nutanix HCI infrastructure. ________________________________________ Experience • 8–12+ years in Windows & VMware infrastructure • Experience in enterprise or managed services environments ________________________________________ Behavioral Expectations (Senior Level) • Own end-to-end problem resolution • Mentor juniors and drive operational excellence • Push automation and stability improvements • Communicate clearly with delivery, security, and leadership teams

Skill Requirements

  • Senior Engineer / Senior Administrator – Windows, VMware & Nutanix Role Summary • Lead administration, optimization, and troubleshooting of Windows Server environments and VMware infrastructure.
  • Own availability, performance, patching, and lifecycle management across enterprise-scale systems. ________________________________________ Core Responsibilities Windows Server Administration • Manage and maintain Windows Server (2016/2019/2022) environments.
  • Handle AD (Active Directory), GPO, DNS, DHCP configuration and troubleshooting.
  • Perform patching, hardening, and compliance remediation.
  • Manage file servers, clustering, and high availability setups.
  • Resolve L2/L3 incidents and perform root cause analysis (RCA).
  • Windows installation and in place upgrades • Strong troubleshooting knowledge in windows booting issue VMware Administration • Manage v Sphere, ESXi, v Center environments at scale.
  • Perform VM provisioning, cloning, snapshots, resource optimization.
  • Handle cluster management (HA, DRS, v Motion, Storage v Motion).
  • Execute patching/upgrades using VMware Lifecycle Manager (LCM).
  • Manage datastores, storage integration, and performance tuning. Operations & Automation • Drive incident, problem, and change management (Service Now or equivalent).
  • Automate repetitive tasks using PowerShell / scripting.
  • Monitor infrastructure using tools like vROps, Solar Winds, Dynatrace or other monitoring tools.
  • Support backup and DR operations (e.g., Veeam, Commvault). Hardware Knowledge: Cisco, Dell & HP products Security & Compliance • Implement system hardening, vulnerability remediation, and audit support.
  • Ensure adherence to enterprise security policies (e.g., CIS benchmarks, patch SLAs). ________________________________________ Required Skills • Strong experience in: o Windows Server administration (AD, DNS, GPO) o VMware v Sphere (ESXi, v Center, HA/DRS) • Hands-on experience in: o Patching, upgrades, lifecycle management o Performance tuning & troubleshooting • Scripting knowledge: o PowerShell (mandatory) • Good understanding of: o Networking basics (VLAN, IP, DNS resolution) o Storage concepts (SAN/NAS) ________________________________________ Preferred Skills • VMware certifications (VCP / VCAP) • Experience with: o VMware Aria / vROps o Automation tools (Ansible, Terraform) o Cloud (Azure/AWS hybrid setups) • Exposure to: o Security compliance (PCI, ISO audits) o Experience in handling Nutanix HCI infrastructure. ________________________________________ Experience • 8–12+ years in Windows & VMware infrastructure • Experience in enterprise or managed services environments ________________________________________ Behavioral Expectations (Senior Level) • Own end-to-end problem resolution • Mentor juniors and drive operational excellence • Push automation and stability improvements • Communicate clearly with delivery, security, and leadership teams

Other Requirements

  • Senior Engineer / Senior Administrator – Windows, VMware & Nutanix Role Summary • Lead administration, optimization, and troubleshooting of Windows Server environments and VMware infrastructure.
  • Own availability, performance, patching, and lifecycle management across enterprise-scale systems. ________________________________________ Core Responsibilities Windows Server Administration • Manage and maintain Windows Server (2016/2019/2022) environments.
  • Handle AD (Active Directory), GPO, DNS, DHCP configuration and troubleshooting.
  • Perform patching, hardening, and compliance remediation.
  • Manage file servers, clustering, and high availability setups.
  • Resolve L2/L3 incidents and perform root cause analysis (RCA).
  • Windows installation and in place upgrades • Strong troubleshooting knowledge in windows booting issue VMware Administration • Manage v Sphere, ESXi, v Center environments at scale.
  • Perform VM provisioning, cloning, snapshots, resource optimization.
  • Handle cluster management (HA, DRS, v Motion, Storage v Motion).
  • Execute patching/upgrades using VMware Lifecycle Manager (LCM).
  • Manage datastores, storage integration, and performance tuning. Operations & Automation • Drive incident, problem, and change management (Service Now or equivalent).
  • Automate repetitive tasks using PowerShell / scripting.
  • Monitor infrastructure using tools like vROps, Solar Winds, Dynatrace or other monitoring tools.
  • Support backup and DR operations (e.g., Veeam, Commvault). Hardware Knowledge: Cisco, Dell & HP products Security & Compliance • Implement system hardening, vulnerability remediation, and audit support.
  • Ensure adherence to enterprise security policies (e.g., CIS benchmarks, patch SLAs). ________________________________________ Required Skills • Strong experience in: o Windows Server administration (AD, DNS, GPO) o VMware v Sphere (ESXi, v Center, HA/DRS) • Hands-on experience in: o Patching, upgrades, lifecycle management o Performance tuning & troubleshooting • Scripting knowledge: o PowerShell (mandatory) • Good understanding of: o Networking basics (VLAN, IP, DNS resolution) o Storage concepts (SAN/NAS) ________________________________________ Preferred Skills • VMware certifications (VCP / VCAP) • Experience with: o VMware Aria / vROps o Automation tools (Ansible, Terraform) o Cloud (Azure/AWS hybrid setups) • Exposure to: o Security compliance (PCI, ISO audits) o Experience in handling Nutanix HCI infrastructure. ________________________________________ Experience • 8–12+ years in Windows & VMware infrastructure • Experience in enterprise or managed services environments ________________________________________ Behavioral Expectations (Senior Level) • Own end-to-end problem resolution • Mentor juniors and drive operational excellence • Push automation and stability improvements • Communicate clearly with delivery, security, and leadership teams

Benefits and perks

Learning Budget

Required skills

Systems administration

Troubleshooting

Service operations

About HCL Technologies

Hyderabad

Headquarters