Track Lead - Program & Project Management

Job Summary

The L2 Network Project Manager is responsible for managing end-to-end delivery of network projects (LAN/WAN/SD-WAN, Data Center, Security), ensuring adherence to SLA, timelines, and customer expectations while coordinating cross-functional teams.

Key Responsibilities

Key Responsibilities Project Management Plan, execute, and deliver network projects from initiation to closure Develop project plans covering scope, schedule, resources, and milestones Track progress, manage risks/issues, and ensure timely delivery Prepare project reports, dashboards, and stakeholder updates Divya Redd...nager role | Word Network Delivery & Operations Alignment Oversee L2 network operations alignment with project deliverables Ensure successful execution of installation, configuration, and migration activities Drive root cause analysis and issue resolution for project-related escalations Ensure SLA adherence and service continuity during transitions Network_L2 | Word Stakeholder & Client Management Engage with client stakeholders to define requirements and success criteria Manage communication across internal teams, vendors, and customers Ensure customer satisfaction and service excellence Team & Vendor Coordination Coordinate with L2 engineers, SMEs, and cross-functional teams Manage vendors/partners for hardware, implementation, and support Support resource planning and task allocation Governance & Compliance Drive project governance, including status reviews and risk tracking Ensure compliance with ITIL processes (incident, change, problem management) Maintain documentation: SOW, HLD/LLD alignment, RACI matrix Continuous Improvement Identify process improvement opportunities across project delivery Support transition to steady-state operations Enhance efficiency and standardization across projects Technical Skills Required Strong understanding of: LAN/WAN, Routing & Switching SD-WAN (Cisco Viptela / Meraki preferred) Wireless (Cisco/Aruba) Data Center networking Knowledge of: Network monitoring tools Incident/Change/Problem management processes Exposure to network migrations, upgrades, and transformations Network_L2 | Word Project/Management Skills Project planning, scheduling, and tracking Risk & issue management Stakeholder management Financial/budget tracking Agile / Waterfall methodology understanding Divya Redd...nager role | Word Experience & Qualifications 6–10 years overall experience in networking 2–4 years in project management / coordination roles Bachelor’s degree in Engineering / IT Certifications preferred: PMP / Prince2 / ITIL Key Competencies Strong communication and leadership skills Problem-solving and decision-making ability Ability to manage high-pressure delivery environments Customer-focused mindset Typical Use Context (Your Environment) JnJ Network programs Network transformation / steady-state migration Multi-geo network operations with L2 teams Integration with PRF-driven delivery model

Skill Requirements

Key Responsibilities Project Management Plan, execute, and deliver network projects from initiation to closure Develop project plans covering scope, schedule, resources, and milestones Track progress, manage risks/issues, and ensure timely delivery Prepare project reports, dashboards, and stakeholder updates Divya Redd...nager role | Word Network Delivery & Operations Alignment Oversee L2 network operations alignment with project deliverables Ensure successful execution of installation, configuration, and migration activities Drive root cause analysis and issue resolution for project-related escalations Ensure SLA adherence and service continuity during transitions Network_L2 | Word Stakeholder & Client Management Engage with client stakeholders to define requirements and success criteria Manage communication across internal teams, vendors, and customers Ensure customer satisfaction and service excellence Team & Vendor Coordination Coordinate with L2 engineers, SMEs, and cross-functional teams Manage vendors/partners for hardware, implementation, and support Support resource planning and task allocation Governance & Compliance Drive project governance, including status reviews and risk tracking Ensure compliance with ITIL processes (incident, change, problem management) Maintain documentation: SOW, HLD/LLD alignment, RACI matrix Continuous Improvement Identify process improvement opportunities across project delivery Support transition to steady-state operations Enhance efficiency and standardization across projects Technical Skills Required Strong understanding of: LAN/WAN, Routing & Switching SD-WAN (Cisco Viptela / Meraki preferred) Wireless (Cisco/Aruba) Data Center networking Knowledge of: Network monitoring tools Incident/Change/Problem management processes Exposure to network migrations, upgrades, and transformations Network_L2 | Word Project/Management Skills Project planning, scheduling, and tracking Risk & issue management Stakeholder management Financial/budget tracking Agile / Waterfall methodology understanding Divya Redd...nager role | Word Experience & Qualifications 6–10 years overall experience in networking 2–4 years in project management / coordination roles Bachelor’s degree in Engineering / IT Certifications preferred: PMP / Prince2 / ITIL Key Competencies Strong communication and leadership skills Problem-solving and decision-making ability Ability to manage high-pressure delivery environments Customer-focused mindset Typical Use Context (Your Environment) JnJ Network programs Network transformation / steady-state migration Multi-geo network operations with L2 teams Integration with PRF-driven delivery model

Other Requirements

ey Responsibilities Project Management Plan, execute, and deliver network projects from initiation to closure Develop project plans covering scope, schedule, resources, and milestones Track progress, manage risks/issues, and ensure timely delivery Prepare project reports, dashboards, and stakeholder updates Divya Redd...nager role | Word Network Delivery & Operations Alignment Oversee L2 network operations alignment with project deliverables Ensure successful execution of installation, configuration, and migration activities Drive root cause analysis and issue resolution for project-related escalations Ensure SLA adherence and service continuity during transitions Network_L2 | Word Stakeholder & Client Management Engage with client stakeholders to define requirements and success criteria Manage communication across internal teams, vendors, and customers Ensure customer satisfaction and service excellence Team & Vendor Coordination Coordinate with L2 engineers, SMEs, and cross-functional teams Manage vendors/partners for hardware, implementation, and support Support resource planning and task allocation Governance & Compliance Drive project governance, including status reviews and risk tracking Ensure compliance with ITIL processes (incident, change, problem management) Maintain documentation: SOW, HLD/LLD alignment, RACI matrix Continuous Improvement Identify process improvement opportunities across project delivery Support transition to steady-state operations Enhance efficiency and standardization across projects Technical Skills Required Strong understanding of: LAN/WAN, Routing & Switching SD-WAN (Cisco Viptela / Meraki preferred) Wireless (Cisco/Aruba) Data Center networking Knowledge of: Network monitoring tools Incident/Change/Problem management processes Exposure to network migrations, upgrades, and transformations Network_L2 | Word Project/Management Skills Project planning, scheduling, and tracking Risk & issue management Stakeholder management Financial/budget tracking Agile / Waterfall methodology understanding Divya Redd...nager role | Word Experience & Qualifications 6–10 years overall experience in networking 2–4 years in project management / coordination roles Bachelor’s degree in Engineering / IT Certifications preferred: PMP / Prince2 / ITIL Key Competencies Strong communication and leadership skills Problem-solving and decision-making ability Ability to manage high-pressure delivery environments Customer-focused mindset Typical Use Context (Your Environment) JnJ Network programs Network transformation / steady-state migration Multi-geo network operations with L2 teams Integration with PRF-driven delivery model