HCL Technologies
HCL Technologies

Senior Technical Specialist

RoleTech Support
LevelSenior
LocationNoida, India
WorkOn-site
TypeFull-time
Posted2 weeks ago
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About the role

Job Summary

An SAP Signavio Process Job typically refers to a specialized role focused on business process management, mining, and optimization using the SAP Signavio platform. Professionals in these roles bridge the gap between business goals and technical execution, mapping workflows, analyzing data, and driving digital transformation.

Key Responsibilities

Process Modeling & Documentation: Map, design, and simulate end-to-end business workflows (such as Procure-to-Pay or Order-to-Cash) using BPMN 2.0 standards in the SAP Signavio Process Manager.Process Mining & Analytics: Extract real-time operational data from ERP systems using SAP Signavio Process Intelligence to identify bottlenecks, compliance gaps, and inefficiencies.Journey Mapping: Combine internal system workflows with employee/customer journey experiences to eliminate friction points.Transformation & Optimization: Define KPIs, measure performance against industry benchmarks, and manage strategic transformation initiatives.Governance: Maintain a centralized repository of process models and establish automated governance frameworks for continuous process improvement.

Skill Requirements

Experience: Hands-on experience with Business Process Management (BPM) tools or Process Mining.SAP Ecosystem Knowledge: Familiarity with SAP ERP landscapes (e.g., S/4HANA, ECC) and integration between business processes (L1 through L4).Analytical Mindset: Ability to translate raw event log data into actionable, outcome-based process improvements.Soft Skills: Strong cross-functional collaboration, communication, and change management capabilities.

Other Requirements

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Benefits and perks

Learning Budget

About HCL Technologies

Noida

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