SeniorAdministrator - Ansible, Terraform, GITHub

Job Summary

• Primary Responsibilities • Responsible for Handling Major incidents

• CIRS (Critical Issue Response System).

• Sending frequent updates on CES based CIRS until issue is stabilized.

• Application deep dive troubleshooting.

• Identifying & creating CIRS preventive action items.

• CIRS based requests (DFs, feature toggles, Deployments).

• Follow up on major production incidents.

• Familiar with monitoring tools, such as Dynatrace, Kibana, etc.

• Driving & monitoring planned activities.

• Writing new monitoring & enhancing existing monitoring scope.

• Handling customer escalations.

• Deep dive into Application issues.

• Creating Splunk alerts based on CIRS learning.

• Troubleshooting & Coordinating customer escalations raised by Support & Engineering.

• Ad-hoc requests from CES teams. Qualifications • 5+ years of Devops experience and Production Support experience.

• 2+ years of automation experience.

• 2+ years Cloud knowledge is preferrable. Devops experience and Production Support experience Automation CI/CD

• Primary Responsibilities\\r\\n• Responsible for Handling Major incidents

• CIRS (Critical Issue Response System).\\r\\n• Sending frequent updates on CES based CIRS until issue is stabilized.\\r\\n• Application deep dive troubleshooting.\\r\\n• Identifying & creating CIRS preventive action items.\\r\\n• CIRS based requests (DFs, feature toggles, Deployments).\\r\\n• Follow up on major production incidents.\\r\\n• Familiar with monitoring tools, such as Dynatrace, Kibana, etc.\\r\\n• Driving & monitoring planned activities.\\r\\n• Writing new monitoring & enhancing existing monitoring scope.\\r\\n• Handling customer escalations.\\r\\n• Deep dive into Application issues.\\r\\n• Creating Splunk alerts based on CIRS learning.\\r\\n• Troubleshooting & Coordinating customer escalations raised by Support & Engineering.\\r\\n• Ad-hoc requests from CES teams.\\r\\n Qualifications\\r\\n• 5+ years of Devops experience and Production Support experience.\\r\\n• 2+ years of automation experience.\\r\\n• 2+ years Cloud knowledge is preferrable.\\r\\n Devops experience and Production Support experience Automation CI/CD

Key Responsibilities

• Primary Responsibilities • Responsible for Handling Major incidents
• CIRS (Critical Issue Response System).
• Sending frequent updates on CES based CIRS until issue is stabilized.
• Application deep dive troubleshooting.
• Identifying & creating CIRS preventive action items.
• CIRS based requests (DFs, feature toggles, Deployments).
• Follow up on major production incidents.
• Familiar with monitoring tools, such as Dynatrace, Kibana, etc.
• Driving & monitoring planned activities.
• Writing new monitoring & enhancing existing monitoring scope.
• Handling customer escalations.
• Deep dive into Application issues.
• Creating Splunk alerts based on CIRS learning.
• Troubleshooting & Coordinating customer escalations raised by Support & Engineering.
• Ad-hoc requests from CES teams. Qualifications • 5+ years of Devops experience and Production Support experience.
• 2+ years of automation experience.
• 2+ years Cloud knowledge is preferrable. Devops experience and Production Support experience Automation CI/CD

Skill Requirements

• Primary Responsibilities • Responsible for Handling Major incidents
• CIRS (Critical Issue Response System).
• Sending frequent updates on CES based CIRS until issue is stabilized.
• Application deep dive troubleshooting.
• Identifying & creating CIRS preventive action items.
• CIRS based requests (DFs, feature toggles, Deployments).
• Follow up on major production incidents.
• Familiar with monitoring tools, such as Dynatrace, Kibana, etc.
• Driving & monitoring planned activities.
• Writing new monitoring & enhancing existing monitoring scope.
• Handling customer escalations.
• Deep dive into Application issues.
• Creating Splunk alerts based on CIRS learning.
• Troubleshooting & Coordinating customer escalations raised by Support & Engineering.
• Ad-hoc requests from CES teams. Qualifications • 5+ years of Devops experience and Production Support experience.
• 2+ years of automation experience.
• 2+ years Cloud knowledge is preferrable. Devops experience and Production Support experience Automation CI/CD

Other Requirements

• Primary Responsibilities • Responsible for Handling Major incidents
• CIRS (Critical Issue Response System).
• Sending frequent updates on CES based CIRS until issue is stabilized.
• Application deep dive troubleshooting.
• Identifying & creating CIRS preventive action items.
• CIRS based requests (DFs, feature toggles, Deployments).
• Follow up on major production incidents.
• Familiar with monitoring tools, such as Dynatrace, Kibana, etc.
• Driving & monitoring planned activities.
• Writing new monitoring & enhancing existing monitoring scope.
• Handling customer escalations.
• Deep dive into Application issues.
• Creating Splunk alerts based on CIRS learning.
• Troubleshooting & Coordinating customer escalations raised by Support & Engineering.
• Ad-hoc requests from CES teams. Qualifications • 5+ years of Devops experience and Production Support experience.
• 2+ years of automation experience.
• 2+ years Cloud knowledge is preferrable. Devops experience and Production Support experience Automation CI/CD