
Tower Lead - Program & Project Management
About the role
Job Summary
The Automation Solution Architect is responsible for designing, developing, and implementing end-to-end automation solutions across IT and business processes. This role focuses on driving efficiency, cost optimization, and service excellence through tools such as RPA, AI/ML, and workflow orchestration platforms.
Key Responsibilities
Design and architect scalable automation solutions aligned with business and IT strategy Assess processes for automation feasibility (RPA, scripting, AI-based automation) Lead solution design using tools like Ui Path, Automation Anywhere, Blue Prism, Power Automate Define automation frameworks, standards, and best practices Collaborate with stakeholders to identify high-value automation opportunities Develop solution architecture documents (HLD, LLD) Integrate automation solutions with enterprise systems (ITSM, ERP, Cloud platforms) Ensure governance, security, and compliance for automation deployments Drive automation roadmap, ROI tracking, and continuous improvement Mentor development teams and provide technical leadership
Skill Requirements
10+ years of IT experience with strong exposure to automation/RPA solutions Expertise in at least one RPA tool (Ui Path / Automation Anywhere / Blue Prism) Strong knowledge of process analysis, orchestration, and workflow design Experience with AI/ML, OCR, chatbots, or intelligent automation Programming/scripting skills (Python, PowerShell, .NET, Java) Experience with ITSM tools (Service Now, Remedy) and integrations Understanding of cloud platforms (Azure, AWS) Strong solutioning, stakeholder management, and communication skills
Other Requirements
Certifications in RPA tools or cloud platforms Experience in digital transformation or enterprise automation programs Exposure to frameworks such as ITIL, Agile, DevOps
Benefits and perks
•Learning Budget
Required skills
Automation architecture
RPA
Workflow orchestration
Python
PowerShell
.NET
Java
Solution design
About HCL Technologies
Bengaluru
Headquarters