
SME - Security Investigations, SIEM
About the role
Job Summary
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Key Responsibilities
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Ensure Timely Resolution And Quality Compliance Of Escalated Security Incidents By Conducting Thorough Analyses Using Soar Tools And Techniques, Aligning With Agreed Slas.
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Mentor Team Members And Administrators By Providing Technical Guidance On Security Event Investigations, Creating And Maintaining Standard Operating Procedures (Sops), And Facilitating Knowledge Sharing To Enhance Team Capabilities.
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Validate Change Order Implementation Plans And Oversee Human Error Compliance, Contributing To Capacity Planning Discussions With Insights Derived From Security Event Investigations.
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Foster Positive Customer Relationships By Actively Participating In Customer Meetings, Addressing Concerns, And Ensuring A Clear Understanding Of Security Issues Faced By The Business Segment.
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Conduct And Validate Analyses Such As Root Cause Analysis And Trend Analysis Using Siem Tools, Presenting Detailed Reports To Key Business Stakeholders To Drive Performance Improvement.
Skill Requirements
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Expertise In Security Event Investigation And Soar Technologies
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Proficient In Siem Solutions And Related Technical Implementations
Strong Analytical And Problem-Solving Skills:
Excellent Communication And Presentation Abilities:
- Familiarity With Incident Management Processes And Sla Adherence
Other Requirements
- Optional But Valuable Certifications: Certified Information Systems Security Professional (Cissp), Certified Information Security Manager (Cism), Or Security Operations Center (Soc) Analyst Certification
Required skills
SIEM
SOAR
Security investigations
Incident management
RCA
About HCL Technologies
Bengaluru
Headquarters