HCL Technologies
HCL Technologies

Senior Test Specialist

RoleQA
LevelSenior
LocationSan Jose, United States
WorkOn-site
TypeFull-time
Posted1 day ago
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About the role

Job Summary

As a Customer Quality Engineer,

The ideal candidate is a strategic and technically deep leader with a strong customer-first mindset and a passion for improving quality outcomes at scale. You are highly collaborative and effective at influencing across engineering, manufacturing, and quality organizations.

You are comfortable operating in complex, fast-paced environments and working directly with hyperscale and enterprise customers. You bring strong communication skills, the ability to translate technical insights into actionable improvements, and a track record of driving alignment across cross-functional teams

Key Responsibilities

  • Drive customer quality outcomes across AI and data center infrastructure deployments, ensuring high reliability in production environments

  • Translate fleet-scale signals and customer issues into actionable improvements across product, validation, and manufacturing

  • Monitor and improve customer-facing quality metrics across hyperscale and enterprise deployments

  • Apply advanced reliability methodologies, including physics-based modeling and statistical analysis, to improve quality outcomes

  • Enable predictive approaches that support high-confidence deployments at scale

  • Partner with architecture, design, manufacturing, OSAT, and the corporate Quality organization to align on quality priorities

  • Influence cross-functional decisions to improve product and platform quality outcomes

  • Support product launch readiness by identifying test gaps and driving improvements in validation and qualification

  • Provide feedback from customer deployments to improve manufacturing screening, defect detection, and DPM performance

  • Strengthen feedback loops between customer environments and internal engineering teams

Skill Requirements

  • Several years of experience in semiconductor product quality, customer quality, or silicon manufacturing quality

  • Background in semiconductor product quality, customer quality, or silicon manufacturing quality, including high-volume silicon deployments in hyperscale or enterprise environments

  • Deep understanding of data center CPUs, GPUs, or AI accelerator platforms, including server system architecture (compute, memory, I/O, and RAS)

  • Expertise in product reliability methodologies, manufacturing quality systems, and product qualification processes

  • Demonstrated ability to translate customer and system-level failures into improvements in product design, test coverage, and manufacturing screening

  • Proven capability in defining test patterns and system-level validation methodologies to detect time-zero and reliability defect modes

  • Strong foundation in system-level quality and reliability analysis across complex silicon or SoC architectures, including large-scale validation or fleet environments

  • Track record of influencing cross-functional teams and driving quality improvements across engineering, manufacturing, and quality organizations

  • Experience collaborating with foundry and OSAT partners to achieve defect-per-million (DPM) targets and improve manufacturing outcomes

  • Familiarity with advanced silicon technologies, heterogeneous compute, or high-performance computing architectures

Other Requirements

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Required skills

Quality engineering

Reliability analysis

Statistical analysis

Customer quality

Validation

About HCL Technologies

San Jose

Headquarters