Senior Oracle Administrator - Oracle Administration,PostgreSQL,MYSQL, MS SQL

Job Summary

The Database Administrator (L2) is responsible for managing, monitoring, and supporting databases in production environments, ensuring availability, performance, security, and reliability. This role works as a second-level support for database incidents and service requests, handling complex issues escalated from L1 teams.

Key Responsibilities

Database Operations & Support Manage day-to-day database operations (Oracle / SQL Server / MySQL, etc.) Provide L2 support for incidents, service requests, and changes Troubleshoot performance, connectivity, and availability issues Ensure database uptime and SLA adherence 2. Incident & Problem Management Handle P2/P3/P4 incidents and support P1 incidents in coordination with MIM Perform root cause analysis (RCA) for recurring issues Work closely with Major Incident Managers and infrastructure teams for resolution 3. Monitoring & Performance Tuning Monitor database performance using tools Identify bottlenecks and optimize queries/indexes Ensure database health and proactive issue detection 4. Backup & Recovery Perform and validate database backups (full, incremental, log backups) Execute database restore and recovery operations when required Ensure compliance with backup and DR policies 5. Security & Access Management Manage database user access and privileges Ensure compliance with security policies Monitor and audit database activities 6. Change & Release Support Support deployment activities, patching, and upgrades Validate scripts and database changes Coordinate with application and infra teams for releases 7. Documentation & Reporting Maintain SOPs, runbooks, and configuration documentation Update incident tickets and provide resolution details Generate reports for SLA/KPI tracking 8. Continuous Improvement Identify automation opportunities Improve database performance and reliability Suggest enhancements to database architecture and processes

Skill Requirements

The Database Administrator (L2) is responsible for managing, monitoring, and supporting databases in production environments, ensuring availability, performance, security, and reliability. This role works as a second-level support for database incidents and service requests, handling complex issues escalated from L1 teams.

Other Requirements

• Senior Oracle Administrator
• Oracle Administration,PostgreSQL,MYSQL, MS SQL

Strong troubleshooting and analytical skills Ability to work in 24x7 support environment Good communication and coordination skills Ability to handle escalations and critical issues