Sr Subject Matter Expert (Support&Ops)

Job Summary

Network LANWAN support Analyst:

Key Responsibilities

• Investigate and resolve incidents.
• Investigate and diagnose problems. Where applicable, identify short-term work-around solutions.
• Act as network specialist and identify improvements in existing deployed solutions, provide input to RFCs etc.
• Support and maintain routers, switches, firewalls, proxies, load balancers, DNS, Email Security solutions • Build user documentation.
• Provide technical support.
• Redesign and reconfigure alarms for network.
• Maintain a stable environment and optimize the network as vital.

Skill Requirements

• 6+ Years of experience in LAN/WAN Networks and Security Operations/Development • The applicant will require a background in Linux systems, Networking and Firewall technologies.
• JNCIA, CCNA, CCNP qualifications are preferred • Candidate should have relevant • Knowledge of Networking and WAN technologies • technical experience on Juniper, Cisco, Palo Alto, Cloud, F5 • Strong Technical Skills on IP/MPLS, Routing, WAN/LAN, Security, DHCP/DNS/IPAM, Aruba Switches & WLAN • Must have strong working experience with a wide range of Cisco & Juniper routers and switches, LAN, WAN and wireless LAN technologies, network security, DHCP/DNS and routing protocols such BGP, OSPF, RIPv2 and EIGRP.
• Candidates have experience in Airwave, Mobility master & controller, Access points, Industrial Ethernet Switches • Should have excellent hands-on troubleshooting experience, Good to understand tools like Wireshark.
• Understanding and experience while working with Cloud technologies, Devops, Terraform, CloudFormation.
• Candidate should have working experience with Network and security over Azure.
• The candidate will need to be prepared to be flexible in approach to work content and responsibilities, along with out-of-hours and on-call support • Candidate Should be ready for 24x7 role.
• Communication with Business – Stakeholder Management and Customer Interaction • Individual Contribution and hands on technical role • Communication with Business – Stakeholder Management and Customer Interaction

Other Requirements

primary degree in Engineering, IT or Telecommunications • Experience: 6+ to 10 years