Support Engineer - Senior

Job Summary

Programming & Software Engineering

Strong proficiency in Python: Object-Oriented Programming (OOP)RESTful API development. Asynchronous programming (asyncio, aiohttp). Experience with FastAPI or **Flask.**Familiarity with Git, CI/CD.

**Generative AI & Machine Learning-**Hands-on experience with Azure OpenAI Service (GPT models, embeddings, prompt engineering). Experience with Agentic AI concepts: Task planning, tool usage, memory management, and autonomous workflows.

Knowledge of Retrieval-Augmented Generation (RAG) and vector search

Azure Cloud Services Azure AI Search: Semantic and vector search capabilities

Azure Document Intelligence: Document parsing and analysis

Azure Cognitive Services: Vision, Speech, Language APIs

Azure Functions,Logic Apps,Azure Key Vault,Managed Identity,**RBACDatabases & Data Engineering-**Proficiency in Microsoft SQL Server:Writing complex queries, stored procedures, and performance tuning Integration with Azure services (e.g., Azure Data Factory, Azure Synapse)Experience with Azure SQL Database,Cosmos DB, and **Blob Storage.**Understanding of data modeling,ETL pipelines, and data governance

Key Responsibilities

1. To develop & deliver codes for the project/ work assigned by following established standards of quality and delivery SLA
2. To maintain the existing project by resolving/troubleshooting/debugging issues occurring in the existing project/application.
3. To understand client requirements and accordingly develop code to create required features.
4. Documentation of work.

5.Strong communication and stakeholder management skills

6.Agile methodology and sprint planning

1. To Update Self On Latest Technologies And Related Areas.

Skill Requirements

Microsoft SQL Server/Python Programming/RESTful API/Python/Azure Cognitive Service/Azure OpenAI/Azure AI Search/Agentic AI/Gen AI

Other Requirements

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