Technical Lead

Job Summary

Role: Workday Time Tracking with Shift wizard Description

• External

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Key Responsibilities

• Compliance with both Optum and client business unit requirements

• Exposure/experience migrating to/from Workday Time tracking, preferable from UKG Kronos

• Ability to configure and resolve issues related to global time entry items like: Web time entry, Calendar view entry, Time entry against projects, Administrator-defined scheduling etc.,

• Resolve issues/incidents pertaining to in/out, units, required/optional worktags etc.,

• Experience working on configurations and resolving issues related to Mobile/Web clocks such as Check-in & checkout, Geofencing capabilities, Employee activity history etc.,

• APIs to integrate with physical time clocks and other time clock systems like Dormakaba

• Experience working on configurations with respect to calculations related to Payroll, Over time, holidays, shift differential, predictive scheduling, etc.,

• Working experience or good understanding on Workday Time tracking integration with other Workday modules of Workday Human Capital Management, Workday Payroll, Workday Absence Management etc.,

• Ability to learn new systems and work on configurations pertaining to Scheduling, clock management etc.,

• Integration build and maintenance

• Change Control process of requests through migration to Production tenants

• Assist with resolution of issues, tracks issues and provides updates to peers, leadership and clients with minimum supervision

• Supports any application upgrades, maintenance, security, access

• Monitoring interface errors

• Monitor integration schedules to ensure not failures or issues

• Monitor Service Now queue for urgent requests and ticket assignments

• Work directly with Client & Informatics to document requirements & expected results

• Ability to write queries, reports and work with dashboards to support end user needs

Skill Requirements

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Other Requirements

Required Qualifications:

• Expert level Shiftwizard Solution Architect with hands-on experience is a must.

• 4+ years of Workday Time Tracking experience

• Experience on Shift wizard and Dormakaba

Nice to have:

• Kronos Workforce Central/ Workforce Management (aka Dimensions) experience will be an added advantage

• Clock configuration and troubleshooting

• Previous experience Interface design and maintenance

• Bhoomi experience