HCL Technologies
HCL Technologies

Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

RoleIt Helpdesk
LevelJunior
LocationNoida, India
WorkRemote
TypeFull-time
Posted2 days ago
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About the role

Job Summary

The E2 Specialist (VPN Support) is responsible for providing Level 2 technical support for VPN and network connectivity services within the enterprise environment. The role focuses on incident resolution, troubleshooting complex VPN issues, and ensuring stable and secure remote access services aligned with SLA commitments.

Key Responsibilities

Technical skills in remote desktop services

Skill Requirements

Technical skills in remote desktop services

Other Requirements

Technical skills in remote desktop services

Benefits and perks

Learning Budget

Required skills

VPN

Remote access

Network connectivity

Remote desktop services

Incident resolution

Troubleshooting

SLA management

L2 support

About HCL Technologies

Noida

Headquarters